[Resolved] Domino's Pizza — poor quality of food | |||
I have visited your kirti nagar dominos,on sunday 09/10/2011 at 5pm.I have ordered farmhouse cheese burst,its always a gud experience with dominos,but tht day the pizza that they served was realy pathetic,it was over cooked,there are no aroma of seasoning is there.it just like any ordinary pizza.this is not the quality of dominos,your counter executive,they do not listen to the us,they always right on there part as they think.Just wana say control the quantity otherwise you loose al your interest. The pizza that i ate that day was pathetic. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
2 medium cheese burst Pizza with stuffed garlic bread were ordered from dominos on 7th August 2013 order no 21 from 7 DDA market sector C pocket 8 vasant kunj.We are regular customers of this outlet. However, this time we had the worse experience.Garlic bread was half baked and vegetables on pizza were burnt.The base was breaking not properly cooked . It was not expected at all. Dominos had ruined our party and we had to throw the pizzas.We even called the outlet and talked to mr.surjit.He promised he would send a medium size pizza and garlic bread complimentary but we did not recieve anything after 2 hours we again called them. They acted very innocent and said o you still have not recieved we will send it but still no response from them.
It is extremely disappointing that dominos people have no regret that they can spoil someons party and behave in this manner with their regular customers and also if they did not want to send the complimentary pizza why did they promise twice ?????
It is extremely disappointing that dominos people have no regret that they can spoil someons party and behave in this manner with their regular customers and also if they did not want to send the complimentary pizza why did they promise twice ?????
Pizza not delivered money not refunded
I had ordered pizza online on 21/11/2014. The bill amount was Rs.750/= Then I had called they said that my money will be credited after 7 days. Its more that 10 days and its not credited yet.about pizza
while we were eating pizza we got one piece of hair in it in garlic bread, out of 8 pieces 2 pieces were not there please, kindly see after this complaintCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
6565
Pending
0
Resolved
724
No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
View all Domino's Pizza contact information
The toppings were sparse.
Not the sort of experience we expect from Dominos.
But unfortunately, as we were hungry, we started eating the pizza, and then we called the Santa Cruz branch to let them know about our discontent with the meal and we were informed that since we had started eating the pizza, there was nothing that they could do. On trying to escalate the matter, we were offered a replacement which we refused as it would have taken too long( atleast 45 minutes!! ) for the pizza to come and it was already past 10. This unfortunately is not the sort of food quality expected from an esteemed brand such as yours. We were highly dissatisfied with the experience as we have been your customers since you opened in Mumbai and are aware of the high quality of your food.
And would also like to bring to your notice that the santacruz branch is not good at all. This is the third time we have had a bad experience from that branch.
Bill No: DPI66157
Date of order 30 march 2011.
Order No: 293