Domino's Pizza Customer Care
Domino's Pizza India
Customer satisfaction rating: 3%
Submit a Complaint
3758
COMPLAINTS

Domino's Pizza Customer Care

Domino's Pizza India

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Address
No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India - 560004
Landmarks:Opp. to Shekar Hospital

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
51
down
17

Fax:
Fax:
+91 12 0439 6946  
+91 33 257 7593  

Additional info

Regional Domino’s Pizza Contact Numbers

Delhi

+91 11 68886888

Faridabad

+91 129 6888 6888

Mumbai

+91 22 6888 6888

Jaipur

+91 141 6888 6888

+91 120 6888 6888

Hyderabad

+91 8415 6888 6888

Chandigarh

+91 172 6888 6888

Agra

+91 562 6888 6888



Ghaziabad Office

AF 1-3, AF 46, 47, Aditya City Center Mall, Plot No. C/GH – 3, Vaibhav Khand, Indirapuram, Ghaziabad – 201014, Uttar Pradesh



Kolkata Office

P -10 A, 114B, Prince Anwar Shah Road, Beside South City Mall, Kolkata - 700068.



Mumbai Office

Office No. 101 & 102, Ground Floor, Timmy Arcade, Makwana Road, Marol Naka, Andheri (E), Mumbai – 400059



Bengaluru Office

1573,1st Floor, Sector 1 (AGARA), HSR Layout, Bengaluru, Karnataka - 560102



View More Information...

Customer satisfaction rating
3%
Complaints
3758
Pending
0
Resolved
102
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Domino's Pizza Complaints & Reviews

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Domino's Pizza — for 30 mins guarantee order store manager calls me to tell he won't cancel my order nor he will deliver my order

 Sejal J. Patel - Pipariya on Sep 20, 2018
I am very disappointed with Domino's Pizza..
I ordered at 10.36 pm and now at 11.03 pm store manager (Manoj) of dominos hsr sector 2 Bangalore, called me and said I am going to cancel your order as it's not in our delivery range ... Where's I have order history where I have ordered 12 times from same store and it got delivered. It means it's just a dominos dirty business tactics to get orders and not to deliver it on the time.. I want pizza and action to be taken against Manoj the store manager as he was threatening me that now I will not deliver pizza to you and nor you will get refund of...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — product not delivered and money not returned

 i am another you on Sep 19, 2018
On 11 th september i placed an order amounting rs.349 via dominos' app. And then after 15 minutes i was informed that it will not be delivered due to some so called issue.
Firstly it is not my mistake its your app's bug that it took my order and money even when you did 'nt intend to deliver.
Secondly i have'nt recieved my money back yet it has been 8 days already. I dont know why is it taking so long to return my money.
Extremly pathetic experience with dominos.
I was stuck amidst 8 pm. Without my food and money just because of your silly mistake and highly poor service.😤😡...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — amount deducted from paytm wallet but domino's order not placed

 kjetwani on Sep 19, 2018
Hello,

I have placed an order to Domino's using my paytm account. The amount was deducted from my paytm but the order was not placed. The details are following:

I tried online order placing using paytm for Rs. 499. The amount was deducted but order didn't succeed on your website. I contacted paytm and they confirmed that amount was deducted and paid to Domino's. The transaction details are following:

Billdeskfood1 Order Id: NPT[protected], paytm wallet transaction id: [protected], date: 16.9.2018, time: 20:49 hours

I have checked with...
Complaint comments  Read comments Complaint category Fast Food Restaurants

Domino's Pizza — not delivered the ordered pizza..

 Timmu T S P on Sep 18, 2018
I have ordered a pizza in dominos which is located in neeladri nagar, electronic city, bengaluru. It's been more than 1 hour and i didn't get my order. I'm trying to cancel my order but that is not getting cancelled. And the restaurant is showing that their delivery executives are busy and will assign them shortly. Since 1 hour they are very busy that i didn't get one delivery executive to deliver my order.
Food outlet : dominos
Place : neeladri nagar, bengaluru....
Complaint comments  Read comments [2]Complaint category Food

Domino's Pizza — cheating for client

 rakesh golla on Sep 16, 2018
Hi, my name is rakesh. Iam in chennai at vadapalani. I given to order dominos pizza. My order no is 189.in my order one item is missing. At dominon comapny, i am beleive i already paid before. But delivery boy is local they didnt find adress

At last he found my adress but one item is missing.in my order i already paid around 500rs. But 2 items of order instead of 1 item send me.

Pay for my money return back or send me my order fully otherwise i will take aganist action on this... This is very very worst service...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — no refund even after 9 days for non existing order

 Pallavi Kanapady on Sep 16, 2018
I'm from bangalore. I ordered pizza on 7th september 2018. Money was deducted from my account (Rs 802) but the order wasn't placed. I called them up and they said no order has been placed. I got a mail afterwards saying "oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within 7 working days. We sincerely regret the inconvenience. Your transaction number is cheque/ref no.[protected] amounted 802. Its been more than a week. They...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — double amount deducted

 Kritika Bist on Sep 15, 2018
I ordered 2 pizzas for my cousin on 3rd september.. The amount was deducted twice.. I was told the money will be refunded in 7 days but today is 13th day and no money is refunded
I talked to the person again and he told me the money will be refunded now on the 13th day some other person says double was not charged.. They are liars and if they don't resolve my issue consumer court will...
Complaint comments  Read comments [1]Complaint category Restaurants & Bars

Domino's Pizza — food not delivered

 Vikaskapoor178@Gmail.com on Sep 15, 2018
Hi
I order pizza though zomato to domino's
As known for there quick delivery's, but my experience is so different... I received a call from vikas puri dominos almost at the delivery time that we can't delivered your order as your address given is not in our reach and give me the number of uttam nagar domino's number... But nobody picking that number after so many calls.. My given address is almost hardly a reach of 1 kilometer from uttam nagar domino's... I don't think dominos not able to deliver to that... It's not expected from domino's... It's really a poor show by you people......
Complaint comments  Read comments [1]Complaint category Food

Domino's Pizza — order at nagia park store delhi on 25th august 2018

 uditsaini on Sep 14, 2018
I placed my order on 25th august'2018, order no. 190. After placing the order i've always called up the dominos resturant to let them know to ensure the pizza is upto the standards & is made as per sop (Standard operating procedure). Bcoz every single time i've ordered pizza from nagia park store, something or the other is wrong with my order. This time i ordered two pizza both cheese burst but to my surprise the farmhouse pizza had almost no cheese (10% compared to the other pizza) compared to peppy panner pizza. The order was late but that was due to traffic jam which is fine with me but the pizza...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Domino's Pizza — online payment done but refund not initiate

 TUSHAR DONDA on Sep 14, 2018
I ordered my Domino's pizza on 30 August 2018. I made my payment online of 104 rs. Through my money was cut, my order was not done successfull. I complained Domino's care for refund, but the customer care unit of Domino's is very poor. They not give me the right response and cut my phone. My mobile number is [protected]. Customer care unit is very careless . What should I do !!!?...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — non refund of my amount deducted from paytm wallet, domino's order dpi66274-06092018-2564 on 06 sep 18 at 07:12pm

 Lakshmi Raj Joshi on Sep 13, 2018
Payment was successful from my side on Domino's order DPI[protected] on 06 Sep 18 at 07:12PM but the shop denied they didn't received payment but amount was deducted from my paytm wallet. The supervisor Mr. Hari Singh assured that amount will be refunded & I paid through card & bought the pizza @Rs.624. 76. My amount was not refunded till date, I contacted Paytm they informed me to deal with Domino's for the refund as the transaction was successful. I am tired of contacting all for last 07 days but no refund till date. Very very poor response from Domino's, really very disappointed......
Complaint comments  Read comments Complaint category Food

Domino's Pizza — payment made but order cancelled

 sauravkumar58 on Sep 12, 2018
Hi
Last week, i had ordered pizza online through dominos mobile app and the pizza got delivered.
The processing dominos outlet was:
Four square mall, sakchi, jamshedpur.
Today (12/09/2018), i had ordered in a similar way and also made the online payment (Using dominos mobile app) through amazon pay.
But, the order was cancelled by the outlet stating that they will not deliver to my residential address. Until, last week they had delivered to my address.
Order no:128...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — failed 30 minutes delivery and delivery boy is telling its delivered on time..

 SHRINATH TOTAD on Sep 12, 2018
As today i ordered domino's pizza online and it was domino's commitment to deliver 30minutes free delivery or refund.. As the delivery boy come after 35 minutes and he was telling that he delivered on time.. So as the time 30minutes crossed so i want refund from domino's outlet i. E, mangalore, karnataka. Kindly give me the solution... And please help me to get the refund...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — money not refunded by dominos

 Shakambri Sinha on Sep 11, 2018
I placed an order in dominos on 5th of september, 2019 via zomato of 230 rupees. Money got deducted from my paytm account but the order was cancelled later. I have yet not recieved the refund amount. Please look into the matter and make a refund into my account by the earliest.
My zomato order id was - ztd1822ad224d27e05cb.
My order was placed at dominos, patia, bhubaneswar and my order no for the day was 45...
Complaint comments  Read comments [1]Complaint category Food

Domino's Pizza — money deducted from union bank of india account but dominos order not placed

 hrishibaleri on Sep 10, 2018
Hello,

On 08/September/2018 evening I had ordered pizza online from Dominos.
website. I used NETBANKING option in the site for doing payment & selected UNION BANK OF INDIA for the same.

My transaction of INR 1477 was successful and the money even got deducted from my bank account.

But to my surprise Dominos branch people told me that they did not receive the payment at all. Online Order was NOT generated despite money getting deducted from account.
This is really worrying factor. Order was not placed but amount was deducted from my bank...
Complaint comments  Read comments Complaint category Food

Domino's Pizza — pizza are worst

 Meetali Gupta on Sep 9, 2018
Hello, i have order 2 pizza and fanta from dominozs pizza. 1st they deliver only 1 pizza and forget about my 2nd pizza and aftr 10 min i will get 2nd pizza. The pizza i order is worst. The base is very bad and this time i had worst experience with dominozs pizza. That y should i choose dominozs for pizza. Nd i through pizzas because there is no cheese nd its smells very bad. I want refund for my pizza....
Complaint comments  Read comments Complaint category Food

Domino's Pizza — delivery declined

 Akshay_Dhiman on Sep 8, 2018
Yesterday, one of your outlet at nawanshahr punjab canceled my order without my consent giving me the excuse of not having the product that i need to order. So i changed my order but they gave me a very lame excuse of rain and decline the order whereas other delivery restaurants were delivering at that time and rain had also stoped at that moment and all this leds to customer's harrasment on declining the order. So i want to register the complaint on the manager who even decline my request to register a complaint. So i request you to look into the matter and take some steps against their behaviour....
Complaint comments  Read comments [1]Complaint category Food

Domino's Pizza — dominos order not delivered

 Megha Jayal on Sep 6, 2018
Dominos swastik char rasta cancelled my order last moment at 10:20pm as dey said i should order from pallav char rasta but the fact is the dominos app locator only selected that store. Dominos could nt even trf my order internally

Den had to order to pallav char rasta for which number got changed recently near my home which didnt have card machine as i was insisted to pay again for same order as per the call back i received.. And d guy who called said paytm u can but u need to add otp for which i didnt agree and due to delay in time it was 11pm and almost all restaurants got closed..
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Domino's Pizza — salary not given

 Mukeshkalu on Sep 6, 2018
Hi,

My name is mukesh kumar. I join dominos as a "delivery boy" in 20th july 2018 in kaushambi metro restaurant. My emp is "890094" and i was work over there only 12 day. After i resination from my job to the post of delivery boy due to some personal reason and i submit my dress in store manager and he given to me full and final letter after i submit this letter to coprate office in indirapuram ghaziabad.

But i did not get salary. I am still waiting plz reply when i will get my salary 12 days.

Thanks and regards
Mukesh kumar
Emp id - 890094
Complaint comments  Read comments Complaint category Other

Domino's Pizza — order is not received by domino's pizza

 Roshansinh pawar on Sep 6, 2018
I have paid rs.309 through my paytm wallet but my order is not received by domino's pizza and as they have not received order I have suffered as paytm has paid amount to bill desk order NPT[protected]_domino's and the amount paid at 5th Sept, 2018 at 12 hour 25 minutes 48 second I want to get my money back or provide me the food as ordered
Kindly take steps as soon as possible
I have attached order Id and txn id of paytm wallet...
Complaint comments  Read comments Complaint category Food

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