[Resolved]  Domino's Pizza — Item not delivered

Address:

Mumbai City, Maharashtra

I placed an order for Pizzas at 2040 hrs on 19 Jun 11 at Dominos Colaba branch on phone No.[protected]. At 2145 the order was not delivered to me so I made a call to Dominos, I was told order has allready been dispatched and will be reaching any time. At 2200 Hrs the order was not delivered, I again made a call to Dominos, this time i was assured that order will reach any time. At 2230 I once made a call to Dominos and requested to speak to Manager and i was connected to Mr. sunny he told me that he will be calling back after 05 min checking the status. 15 min past at 2245 i again made a call to Mr. Sunny and reminded him of call back, the manager firmly told me that order could not be delivered of some funny excuse and assured me that the item would be resend and will be delivered in next 15-20 Mins. The items never reached. It is about 2345 that i am writing complaint.This has lead a child suffer eagerly waiting for Pizza, what the company promises that item will be delivered in 30 mins forget 30 mins after so much of conversation with the staff and manager the items never got delivered.The response the manager and staff towards a customer is rediculos. The people shoul be punished that child slept with out food waiting for Dominos pizzas.



Regards

Rakesh