[Resolved]  Domino's Pizza — Home Delivery

I was always of the thinking that MNC's offer better customer service than the indian companies as the MNC's are very concerned about their brand value and their image in the market. But, my experince with your brand has completely changed my view.
On 3rd april 2009, 9:07 P.M. I gave an order for a pizza mania (consisting of 4 small veg. pizzas) and 2 garlic breads at DOMINOS branch at JASOLA, NEW DELHI.
But, what happened afterwards reflects the view of the DOMINOS that it does not value its costumers and is not even worried of harrasment caused due to their casual attitude towars their costumers.
I did not received my order till 10:30 P.M..
In between I called the dominos shop from which i had ordered. They kept saying that food would be reaching within 2 minutes. But, the food did not reach even till 1.5 hr even though my home is just at 1.25 km distance from the shop. After waiting for eternity, I decided to cancel my order at 10:30P.M. as i had made out that Dominos does not believe in costumer satisfaction.
Now with my experience with Dominos i have found that DOMINOS is one of the very few MNC's who have the utmost casual attitude, and can even go to the extent of making a mockery of their customer's hunger.
So, I would suggest that please take a responsible action soon.
I would also suggest that DOMINOS should take back their 30 minute delivery guarantee as thay can't deliver an order in 1.5 hrs at a distance of 1.25 kms.

i placed an order in the internet (which im not used to) i order a meal and ask for a large pizza i didnt noticed the flavor when i checked on the confirmation thru my e-mail just found out that i ordered tikka which im not happy with i fone the branch straight away she told me she already prepared it, explained that i just placed an order a minute ago but she keeps on insisting i ordered tikka trying to explain my side but it seems shes not happy at d end she asked me what i want, so i told her my preference shes not pleased about it and shes rude over the phone her name is tina in bagshot branch i hope d management will do something about it

HI THIS IS JACK LAST TIME I CAME TO THE DOMINOS STORE 12SECTOR IN KARNALI PAID HIM 110RUPEESS AND ORDER A ONE FARM HOUSE THAT PRICE WAS 106 RUPEES BUT THERE RAHUL THAT IS THIN MAN HE DOESNOT RETURN MY LEFT MONEY WHEN I SAID HIM FOR MY LEFT MONEY HE HAS BEHAVIOUR VERY ROUTLY AND HE GIVE ME MY 4 RUPESS ON THE THROUGH I AM TELLING YOU THAT HE HAS NO MANNERS HOW TO ATTEND TO THE COUSTOMER AND HOW DO WELCOME TO THE COUSTMER

Today i ordered pizza at 4:39 bt it didn't came and when i complained they didnt replied
is this ur Service towards ur customer

Online Order fail Refund paym

BILLDESK Order #BPT[protected] I Pay by Paytm I Not Refund Payment Mobile [protected]

undelieverd pizza

It is very shameful to inform u that I had ordered pizza dated[protected] at 8:20pm being confirmed 2times from Dominoz about my order at diifernt time intervals...it is still un delieVerd I Waited for 2 hours...