[Resolved] Domino's Pizza — NON Delivery and unnecessary waiting | |||
this is one of the worst services i recieved in my lifetime. On the eve of NEW YEAR 2011, I had ordered for my home delivery of PIZZA from Dominos Pizza on 31st Dec 2010 at around 9:35 pm. they said due to rush it will take some time to deliver. i said that wont be a problem. they said it will be delivered in 50 minutes(which means at around 10:20 pm) i rang them three times to check my order, but everytime they said that the order has been dispatched and will be reaching in 15 minutes. at last at around 11:45pm one of their executive tells me that my order has not been placed. this is the kind of service i get from Dominos and that also on the eve of NEW YEAR. I demand for an explanation as to why they did such kind of carelessness. if they were not able to deliver then they should have said at the first instance, instead of keeping me waiting for 2 and a half hour. i never expected such kind of service from Dominos. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
6564
Pending
0
Resolved
724
No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
View all Domino's Pizza contact information
Dominos, pizza — NON-delivery of pizza order.
Name :- Abhinash Kumar JhaMobile No :- [protected]
I have locked my order at 8:00 pm but i don't get ma order upto 9:05 pm so I had left with no option to cancel my order.
I have been frustrated with the poor service.
note.-- They are not picking the call also.