[Resolved]  Domino's Pizza — Worst Customer Service

Address:

Mumbai City, Maharashtra

I ordered a pizza online on 2nd decemeber 2011 at 10:37 pm...i received a call from someone that my order was wrongly placed..he requested me to wait for 10 min and he will call me again..i didn't receive a call for next 1 hr..i called up and spoke to a manager named ASHRAF, who was courteous and tried to help me but all in vain as it was 12:00 midnight..he requested me not to get irate and he will deliver the pizza tomorrow for free and also return the money which i paid online..i agreed...Then again i received a call from a manager Names BONNIE (employee id- 246971)..He was the most rude, insolent and impertinent guy i have ever encountered..He was not at all courteous and treated me with all disrespect...I have the record of the conversation and my promise was not fulfilled..It is now 3rd December 2011. 20:47 pm i haven't received my payment and order...Worst customer service ever encountered..I want my promise to be fulfilled with my pizzas free and my money back asap..i will sue dominos for not complying to their policies and promise and will drag them to the consumer court...really frustrated with the appaling service...have posted my blogs and will keep doing so and take further action if no action is not taken in 24hrs...You guys are a cheat, pigs and give this of 30 min and false promises...i will always abstain myself from stepping into Dominos and will persuade others to do the same...CHEATERS, LIARS, FRAUDSTERS, IMPOLITE

Manager : BONNIE (Employee id 246971) Bandra, Gandhi Nager Branch (WORST EMPLOYEE AT DOMINOS)


Regards

Vikas Batra
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