Domino's Pizza — Violation of company's scheme and not accepting it | |||
My name is Gauraang Manchanda. My contact number is [protected]. I ordered a pizza from Domino's on 26th Feb 2013 at 4:30pm and received a confirmation call at 4:34pm. So according to Domino's policy of 30 min else free the carrier of the pizza gave me a call at 5:07pm which is 34min after the confirmation call and the person said that he has reached a certain place and the person delivered the pizza at 5:17pm which makes 44min after the call. On demanding our pizza for free the person tried to manipulate us and the branch gave us a complaint number but didn't brie[censored]s on where to call. So at the end it gave us no choice but to leave our pizza as it was now too cold to eat. So it is a kind request to consider our complaint.. Was this information helpful? | |||
 2 Comments | |||
Comments
It seems there is CRM practice at Domino Pizza Stores (kandivali E).
I called to order my last order, which was 2 weeks back. They were not having my last order recorded. With my las order they did not even give the discount coupon (as they were under printing as per executive). Therefore they rejected the BT-038 coupon code while my order was delivered.
One regular customer moves out from Domino. (Great Pizza But Not Customer Oriented)
Raj
I called to order my last order, which was 2 weeks back. They were not having my last order recorded. With my las order they did not even give the discount coupon (as they were under printing as per executive). Therefore they rejected the BT-038 coupon code while my order was delivered.
One regular customer moves out from Domino. (Great Pizza But Not Customer Oriented)
Raj
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
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Domino's — Rude and pathetic response from Dominos executive in Kandivali east opp sancheti hospital. mumbai 400 101
Staff taking order are not friendly some of the time they are rude. many time faced the problem for getting right contact number To place the order as some of them are illetrate.Recently ordered Pizza mania Single topping with Excluding Soya, From last so many time the same had been delivered to my residence. but today it was been refused bruntly and then spoke to executive in charge of the store, He answered was like this time we will deliver hence forth we will not.
So i cancelled the order. No for next time. Then why today.
I am sorry to tell you that you had loosed your 5 year old customer.