[Resolved]  Exide Industries Ltd — Dr. Vistasp Sethna

Dr. Vistasp Sethna is promoting Exide batteries, charging a mark up over them. False claims have been listed as:-<br />
<br />
"Hi guys, <br />
> As you know, the 14 Ah LB 500 battery is not available<br />
> for after-market sales, <br />
> and once it goes, the LB 500 guys have to resort to less<br />
> than optimum<br />
> compromises like the Exide Baker or the Sonic<br />
> Charge-14.<br />
><br />
> However, these batteries are NOT made for specialised<br />
> cranking purposes (like we<br />
> need for our ES) and are manufactured as mainly back-up<br />
> storage purposes like<br />
> for STD booths etc, inverters, and are used in low end<br />
> tempos. Their plates are<br />
><br />
> fewer in number and are much thinner than our OE battery<br />
> and as such these do<br />
> not last more than 6-8 months (max) when used for cranking<br />
> ES applications like<br />
> in our bikes. Also, the warranty is void i[censored]sed in<br />
> automotive applications<br />
><br />
> (something the Exide guys can make out even if you try to<br />
> hide it :)).<br />
> To make a long story short, not wanting to go in for a<br />
> compromise setup (though<br />
> admittedly cheaper to purchase), I did some research in<br />
> batteries, trying to<br />
> find alternatives, as well as the differences in battery<br />
> tech - lead-acid vs<br />
><br />
> VRLA / Gel etc. Finally I spoke to the EXIDE guys in<br />
> Mumbai, and have somehow<br />
> convinced/sweet-talked them into manufacturing a small<br />
> special batch for us at<br />
> their Pune plant.<br />
> Since this is a special production run, the electrode<br />
> fitting is slightly<br />
> different to our OE batteries. The electrodes are much<br />
> thicker/heavy-duty than<br />
> our OE batteries - in order to take the increased<br />
> charge/current as this lot<br />
><br />
> while in the same sealed container, actually has an ampere<br />
> reading of 17 Ah as<br />
> against the OE 14 Ah. Also it has a overflow arrangement<br />
> which was missing in<br />
> our OE batteries and which caused corrosion/discoloration<br />
> to many of our clutch<br />
><br />
> casings. And since this model is specifically for cranking<br />
> applications, it will<br />
> no doubt have superior life to the compromise solutions we<br />
> were saddled with up<br />
> until now!<br />
> As of now, I have spoken to the Bombay office only about<br />
> picking up two<br />
><br />
> batteries (one has been reserved by veerji S. Baljeet Singh<br />
> Kocchar), but if<br />
> some of you are interested, I can talk to them about<br />
> releasing more specially<br />
> for us. Depending on the numbers I will let you guys know<br />
> about the costing (the<br />
><br />
> MRP of the OE battery is Rs. 2, 400/-).<br />
> Those who are interested can get in touch with me<br />
> directly at the earliest. I do<br />
> not know if getting them to do another limited batch will<br />
> be possible.<br />
> Cheers, Doc"
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Aug 14, 2020
Complaint marked as Resolved 
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Dr. Vistasp Sethna is a con-man.
Dear Sir,

We have purchased two 6EM25R Exide Max Batteries from your office at Madurai Tamilnadu on 20 Nov 2008 and supplied the same to M/s. Four star marine at Tuticorin Port Trust the next day. After six months, these two batteries developed unserviceable. Therefore the batteries were sent back to the suppliers for replacement under guarantee.

Your people at Madurai, refused to entertain our claim for no reason and despatched back the two batteries again to us.we are not satisfied with this deal and the consumer is willing to go for Consumer Forum in this regard. In our fourty years experience, we have met a lot of complaints like this and they all have been solved by all brands of batteries. Hence please intervene in this matter immediately and solve the same amicably.Most Urgent.

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