DTC — non compliance of their duty to open the front gate at the bus stop

Address:

Delhi

This complaint is with reference to the bus number registered as DL1P C 7462. it is DTC's low floor green bus on the route number 166. this complaint is for the date 6 september 2011 when I was witing for the bus at Wazirpur Industrial area, Ashok Vihar to come to Deep Market, ashok Vihar.
This bus came and stopped but didn't opened the front gate even for the ladies(including myself). We could not even enter from the back gate because it was so crowded and people were swinging on the gate nad gate was opened when the bus left.

To my shock was that even traffic police men were standing just 10 metres away and they were just mute onlookers. When I asked them that why they didnt stopped the bus for us, they were just so corrupted cops that they said, " we can't do anything. bus depot is nearby only, you go there and make the complaint."

I just want that you take some strict action against the bus driver and even the cops(who were on duty there) if possible.
Its just not happening and adding more trouble in travelling even from college.