[Resolved]  Dunlop India Ltd. — Deducted Rs-9038.55 from salaried account

To

The Branch Manager

ICICI BANK LTD

KASBA BRANCH

KOLKATA.





Sub:- Deducted Rs- 9038.55 against Credit Card from my Salary account without prior information.





Dear Sir,

This is to inform you that I Shri Sudipto Dey an employee of Dunlop India Ltd opened a new salary account in your bank 2 months before.



My new savings a/c no is –[protected]. On 17/09/2009 my company credited rs 39870/= against my salary & annual benefit and I found that

Rs-9038.55 got blocked by you due to a credit card #[protected]. And also I got a msg in my mobile on 19/09/2009 that Rs- 9038.55 has been deducted from my salary account. But how without any prior information you have deducted my money though it was blocked by you and without any proper investigation.



I still declared that there was no dues lying against the credit card because previously I was in Ceat Ltd on 2003 and there also my salary account was opened in your bank. One of your representative persuadingly gave me a card . And I never purchased anything against that card.



But in 2004 your collection agents came to me and told me that I have purchased goods against my credit card and I have to pay the money. But as per my knowledge I never purchased anything from anywhere against that card. Than I told them to produce me the bill than only I will make the payment, but they failed to produce any bill. Than they told me to settled the account with a minimum amount but I refused that offer because I never purchased anything against my credit card. And also to inform you that that account was opened till December 2007.



This is a very serious issue. You are requested to revert my amount of Rs-9038.55 with interest immediately to my salary account No[protected]. Failing which I shall be forced to take legal action and than off to consumer court. Bank will be responsible for all the expenses etc. for that.



Your immediate attention and action is solicited in this issue.





Thanks & Regards,



Sudipto Dey.

Dunlop India Ltd

M-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Sudipto,

We're sorry to hear about your experience with us. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.
Dear Sudipto,

We tried getting in touch with you but were unable to speak with you. Please email us at [protected]@icicibank.com and we'll be glad to assist you.

Regards,
ICICI Customer Service Team.

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