EaseMyTrip.com — Bad service + malfunctional website | |
Very Bad experience from www.easemytrip.com This is the second time. Last time i had placed the request for cancellation, they did not cancel and charged me. This time i have made request for cancellation, they say that it is a non-refundable ticket. Whereas at the time of booking ticket, it was mentioned as refundable with Rs 750 charges. Very Bad service. I will never buy ticket from easemytrip.com in future. Was this information helpful? | |
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Verified Support Nov 15, 2018 EaseMyTrip.com Customer Care's response Dear Sir, We are sorry for the inconvenience caused. Please contact us at our WhatsApp number i.e [protected] with your booking details so that we can assist you better on the same. Verified Support Aug 28, 2019 EaseMyTrip.com Customer Care's response Dear Sir, Greetings From Ease My Trip!! We would like to inform you that refundable means that airline cancellation charges will be applicable on your booking plus Emt service fee and a convenience fee is also nonrefundable at the time of cancellation and rest amount will be refunded to you. For further, you can also contact us on our direct escalation no.[protected] we will always assist you on a priority. Regards, Escalations Team Ease My Trip | |
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Very Bad experience from www.easemytrip.com
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