| Address: | Mysore, Karnataka |
Dear Sir/Madam
I have been a customer of your stores and received great services at your mart but recently i encountered some really poor customer service.
On 08-March-2012 I bought a Belmonte shirt of size 38 having item code[protected] and price 1,295 at Easyday market Mysore.
At that time there was 50% discount on that day and.an Easyday’s sale staff didn't allow me to trial the shirt.
On 14-April-2012 when i went to exchange to size 40 having same price (1,295/-) color and pattern.
The service boy named Mr. Maqsood(mobile no. [protected]) presented on customer care counter refused my request without giving any suitable reason.
I tried to convince him for 2hours while my 11month old daughter was crying like anything by saying that I came just to get next size of shirt nothing more (which looks to me that this is very common in merchandiser sale).
I am really upset with this bitter experience.
To resolve the problem i require you to take some action against customer care service boy.
i look forward to hearing from you.
Thank you for your co-operation, and I hope such incident will not be repeated to anyone. Was this information helpful? | 
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