Department Stores Complaints

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Big Bazaar / Futurebazaar / Future Retail / Hometown — lack of support staff

 Sujata Jai on Nov 15, 2019
4th time unlucky
1st visit to pondy bazar chennai outlet less billing counters so had to make noise and get a counter opened and then fight for change
2nd 3 rd visits less billing counters so had to leave the trolley and buy else where
Today same story
Between 4.30...
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Reliance Mart — google pay payment

 SUNIL GUNDAJI on Nov 14, 2019
In i made an purchase off 638 rupee, i paid with google pay at that time, payment was successful and not generated the recipt, thay said that that amount will be refunded in 3 working day's, i paid same amount with card and completed the purchase, today they are saying they don't received the...
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Futuregroup — charged money for a carry bag

 anikbansal on Nov 14, 2019
Charged 3 rupees for a plastic bag. I spoke to the store manager and asked him that why are they charging for a carry bag? As per govt. Law it is not the good practice. He said he can't do anything about it and customer has to pay for plastic bags to carry their shopping items if they need a...
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Ratnadeep Retail Pvt. Ltd — charging for plastic bags

 anikbansal on Nov 14, 2019
Charged 3 rupees for a plastic bag. I spoke to the store manager and asked him that why are they charging for a plastic bag as per govt. Law it is not the good practice. He said he can't do anything about it and customer has to pay for plastic bags to carry their shopping items if they need...
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Flipkart — delivery system

 sramana mandal on Nov 11, 2019
I am from west bengal. My pin code is-700150
Flipkart suddenly stopped their delivery system from last 2 weeks. We are facing a great trouble who ware depended on flipkart. We want to know the reason. I have contacted with flipkart customer service but they did not help me out.
Please...
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Big Bazaar / Futurebazaar / Future Retail / Hometown — not returning entire money from my future pay card

 manpreetsingh79 on Nov 9, 2019
Dear sir, i had purchased future group membership ie fbb card number is [protected], when i was residing in faridabad, and was using it regularly. During the tenure i got my card topped up with inr 10000, on which i was told that i will get 12000 in return whenever i do purchase in future...
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Priyagold — underweight of product

 Gitanshu Arora on Nov 8, 2019
The mrp of butter delite biscuit is rs. 5 and the weight printed on the pack is 50 gm but when i actually weighed, it was 45 gm which means every ten packets should weigh 500 gms but in actual it is 450 gms but if company takes the full amount of the product then we should be getting everything...
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Myntra.com — returned to origin without it reaching me

 Anura Jain on Nov 8, 2019
I ordered 8 things from myntra, prepaid via credit card. 4 of those products the very next day on my app started showing the status, 'returned to origin'. I got an email that it was due to an internal error. But when i looked up online this rto meant due to non avaialability of the buyer. I...
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Titan Company — watch glass broken within 20 days after purchase

 bal 10 on Nov 7, 2019
Invoice no:[protected]
Invoice date: 07/10/2019

I bought a watch on 7.10.2019 within 20days the glass was broken. I contact the store where i purchased they are asking 950rs for glass replacement. I'm shocked on watch quality. I need a proper solution. Its just 20 days enough....
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Ecom Express — about a executive from a office of ecom express in chapra bihar

 Animesh0808 on Nov 6, 2019
Hi. I am animesh kumar. I have ordered something from club factory. I was given the delivery date of 4th of november. But haven't received yet. So in this matter i called the ecom express office situated in chapra bihar. But the people didn't talk with respect. A person named santosh jha was...
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Vishal Mega Mart — offensive behaviour by staff

 Mohammad Mahsher on Nov 6, 2019
This complaint is regarding one of your stores in amroha, uttar pradesh. I do not remember the name but the one who was checking bills and the products before leaving the store wasn’t actually active in counting the things i bought and she counted it like 5-6 times again n again which was...
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Morestore — misbehaviour by store manager

 ovi verma on Nov 4, 2019
I had visited more store for purchasing perfume. The store lacked tester so i just sniffed the lids of perfume, but didnt sprayed the perfume. The store manager approached me shoutingly in front of people and staff and he alleged me of spraying the perfume, all this ended in a hot argument with...
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Reliance Digital — issue in delivery and installation

 Subhro Mitan on Nov 4, 2019
Have never experienced such a pathetic client service in my whole life..have purchased 7 products from Reliance Degital Infinity store Malad, Mumbai in August and was promised that all the products will be delivered and installed by 15th Oct...since then have been running around and calling...
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Big Bazaar / Futurebazaar / Future Retail / Hometown — unauthorized charges for carry bag

 [email protected] on Nov 4, 2019
Dear sir

I want to lodge a complaint against big bazar (Galaxy mall asansol) carry bag charges taken by them rs. 9/- i came to know that recently govt had banned to all retail showroom that they cannot charged for carry bag where their advertisement is published.
If i...
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Easyday — product sold by easy day is not working and denied to exchange

 MANISH SINGLA mani on Nov 3, 2019
Dear all

I had purchased an gillette mach3 blades on dated 26/10/2019 vide memo number 0000507, but these blades are not working i had visited to return on 27/10/2019 but store was closed due to diwali and store representative assured me to come back again and they will exchange...
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Spencer — carry bag charges

 Dr S.Alam on Nov 2, 2019
Recently i have been charged for asking for a plastic carry bag in spencers which i believe they are making money from consumers as the bags also advertised their brand logo on it, which consumer does not have options with the payment and are being charged 5 rs for the same. I would like to...
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Mondelez India Foods / Cadbury India — distributor settling the damage for 50% says he has received letter from company and not giveing any copy

 Lakshman Chaudhrani on Nov 2, 2019
Hi sir
I am lakshman chaudhrani, woner of chaudhrani brothers, estd sinces 1964, in vishakhapatnam, door number 26-15-44, main road, vskp - 530001. I had some damage stock since last distributer changed this new distributer from last two years saying yes we will settle the damage as...
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Croma — worst service from croma, borivali west

 [email protected] on Nov 1, 2019
We have had the worst experience at croma, borivali (West) and will strongly stop as many people as possible from going to croma, borivali. Croma, borivali doesn't care about customer's time, money or dignity & is disreputing the tata brand. Based on the recommendation of your sales executive...
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Big Bazaar / Futurebazaar / Future Retail / Hometown — complaining about the cash back not provided by the big bazaar vasai outlet

 Jay74368 on Nov 1, 2019
My name is akansha parekh i visited your vasai west outlet of big bazaar on 9 sep 2019, there was a offer that if you do shopping of 3000 u will get 100 percent cash back which will be credited on 1 st of every month in your future pay wallet till the next 10 months but the cash back has not...
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D-Mart / Avenue Supermarts — sales man girl

 Deepak256 on Oct 30, 2019
I am regular customer for govardhan milk of d'mart pickup store at evershine nagar malad west mumbai 64.
Few days ago when price increase in govardhan milk i asked you should have informed of increasing of rate, when decrease you informed and display papers many places in stores which...
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