[Resolved] eBay.in / Astelcorp, Mumbai / SciPhone — phone display fault | |||
I have ordered for purchase of item, #[protected]SCIPHONE, i9+++e, LATEST, VERSION, 32GB, DUAL, SIM, TOUCH, JAVA .from eBay.in/astelcorp,mumbai on 22.5.10.Paid the full amount of 3198/= through paisapay.I received the phone on 26.7.2010 through blue dart couriers.There is no brand name on the phone. I am forced to give feedback with five stars within 24 hours for warranty to take effect.First The display has been very bright yesterday.Eventhough I minimised the LCD brightness it was very bright. The GPRS not working , Java not able to install,new transcend 2GB micro SD card not supported ,songs and pictures could not be sent from my P.C to the memory card in the sciphone and i tried many times but failed. And now, today morning when I switched ON it is appearing very bright white screen and there is no display of icons . i could not access the phone.I feel upset on this purchase of sciphone. I feel the seller is fraud. I want the item supplied to be replaced with a genuine one Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Item[protected] bought from eBay seller astelcorp 0n 21.5.2010.
After reporting for item not working, the item was replaced by the seller one month back.
The replaced item is again having display problems.
Reported several times to eBay customer support but for no use.
Already the shipping charges Rs.150/- for sending the item back to the seller not refunded.
Why eBay and the seller astelcorp are not responding to my complaints?
I am totally disappointed and unsatisfied with eBay.
After reporting for item not working, the item was replaced by the seller one month back.
The replaced item is again having display problems.
Reported several times to eBay customer support but for no use.
Already the shipping charges Rs.150/- for sending the item back to the seller not refunded.
Why eBay and the seller astelcorp are not responding to my complaints?
I am totally disappointed and unsatisfied with eBay.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
4742
Pending
328
Resolved
2636
View all 4742 eBay.in reviews & complaints
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
View all eBay.in contact information
I did the same thing and now i EBAY has initiated refund from ASTELCORP