[Resolved] Ebay.in — Charged more than actual payment | |
This is Harmandeep Singh Ebay user i.d smart-trading, bought a iphone 3gs item i.d[protected] for Rs. 22899/- by icici credit card 6 months emi. But icici charged me 26277 for that with 4379.50 Emi , i never check my credit card statement for a long time, but i was shocked that i was charged more then 3 thousand then the actual amount, i had a conversation with a ebay office over the phone a few days ago, the conversation no. is 762987 and officer was Yashwant, i have sent my credit card statement also to help you in resolving the issue soon, but yesterday i got reply from yashwant that i need to talk with icici bank as they have charged me wrongly i.e (KMM55025470V45307L0KM). After that today i talked with icici bank credit card officer for the problem, but they told me to contact ebay again cause according to them they always charge their customers exact amount as told by the merchants (logically true), After this i again talked ebay through chat customer support Session i.d 26874228, it was rajes and he told me that according to their system this transaction is not opt as emi, i told him that i am sure i have taken emi option and same is showing in icici statement also, it must be some technical problem in ebay records but he also asked me to talk with icici bank again for the problem, so in this way, i am very much harrassed and dipressed, please talk with Ebay and help me resolving this issue, thank you in advance Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Hi,
As requested mail has been sent to you today with my contact details, please contact and resolve the matter at soonest, thanks.
As requested mail has been sent to you today with my contact details, please contact and resolve the matter at soonest, thanks.
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We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer "2240385" in the subject line.
Regards,
ICICI Bank Customer Service Team