[Resolved]  Ebay.in — Charged more than actual payment

This is Harmandeep Singh Ebay user i.d smart-trading, bought a iphone
3gs item i.d[protected] for Rs. 22899/- by icici credit card 6 months
emi. But icici charged me 26277 for that with 4379.50 Emi , i never
check my credit card statement for a long time, but i was shocked
that i was charged more then 3 thousand then the actual amount, i had a conversation with a ebay
office over the phone a few days ago, the conversation no. is 762987 and officer
was Yashwant, i have sent my credit card statement also to help you in resolving the issue soon, but yesterday i got reply from yashwant that i need to talk with icici bank as they have charged me wrongly i.e (KMM55025470V45307L0KM).
After that today i talked with icici bank credit card officer for the problem, but they told me to contact ebay again cause according to them they always charge their customers exact amount as told by the merchants (logically true), After this i again talked ebay through chat customer support Session i.d 26874228, it was rajes and he told me that according to their system this transaction is not opt as emi, i told him that i am sure i have taken emi option and same is showing in icici statement also, it must be some technical problem in ebay records but he also asked me to talk with icici bank again for the problem, so in this way, i am very much harrassed and dipressed, please talk with Ebay and help me resolving this issue, thank you in advance
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer "2240385" in the subject line.

Regards,
ICICI Bank Customer Service Team
Hi,

As requested mail has been sent to you today with my contact details, please contact and resolve the matter at soonest, thanks.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    eBay.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4742
    Pending
    328
    Resolved
    2636
    eBay.in Address
    14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
    View all eBay.in contact information