Ebay.in — Diwali Promotion 2012 (assured free gift) is a fraud

Address:

East Delhi, Delhi

Dear Sir,

This complaint is against Ebay.in. Ebay has launched diwali promotion for 2012 on which they were offering assured free gifts on purchase of goods from Ebay.
here is the link of the offer. http://deals.ebay.in/diwali2012/

I purchased a phone worth 31400 Rs from Ebay on which there were assured free gift of (approx 4000 Rs).

The gift was to be reclaimed between Nov 26- DEC5, 2012.
However, while claiming the gift the site shows that "you are not eligible for promotion'.

On contacting Ebay several times they say that there is some problem with the sites but it would be solved. Now it is more than 10 days and the technical problem of reclaiming the free gift has not been resolved. It is ironic that every aspect of the site is working fine except the reclaiming link of Diwali promotion.

I have sent many emails to Ebay but with no response. Also I saw a thread on Ebay forums that indicate that no one is able to reclaim the free assured gift. Please see the thread where many people are complaining about the issue.

http://forums.ebay.in/thread.jspa?threadID=[protected]&anticache=[protected]


My ebay id is vaga2885 and Pay paisa Id for the purchase is [protected]

Please help me in resolving the issue with ebay. Ebay is not listening to my request. Thanks.

Regards,
Vivek
[protected]