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Ebay.in — I have got damaged product

Address:Delhi

I have got the Bajaj Grill Sandwich Toaster SWX4 but its broken and damaged. I have asked for replacement they have said it will take 20 days. I need the product urgently, why to wait for so many days. This is the very bad service and they do not provide any escalation desk number or manager number. I am not at all satisfied with the service.
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