[Resolved] Ebay.in — item doesn't match the seller's description.

Ashik Khan Ayoob

from Chennai, Tamil Nadu

Address:

Kollam, Kerala

I Booked Sony XPERIA L - 8GB - Black Smart Phone on 10th Oct 2013 from Ebay after full online payment PaisaPay ID [protected] Received wrong product Sony XPERIA L - 8GB - White Smart Phone on 22nd Oct 2013 after a long wait & queries. This was promptly brought to the notice of eBay by email as well as on phone. Till date have not received refund or correct exchange unit. Also in their INVOICE and BILL they mentioned that the phone is "Sony XPERIA L - 8GB - Black Smart Phone". I need my money back, please help me.

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Complaint marked as Resolved

sir, they take a communication with me after i file this complaint, the call me by phone the company name is ELECTRO-VISION they ask me whots the problem, i said them that i recived a black phone, they told that they hav only stock with WHITE and RED also after a long conversation they said that they already made a call with me to say they have only white phone, and they said that i agreed with that condition, "BUT SIR I NEVER SAID LIKE THAT AND I DONT RECIVED A CALL FOR THIS CONFORMATION"