Ebay.in — Product is not working

sagarsky.15

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi Team, I have ordered a products in ebay and the product has been delivered delay as per their promised timings & even the product which I received is not working. So I approached ebay customer care members to refund, then they asked me to contact Phillips customer care, so I even approached phillips customer care where they say that they wont give warranty on online purchasing. neither of them are resolving my issue.

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mahek18

from Chhota Udepur, Gujarat

I purchased new pioneer g4 from e-bay. After receiving item i found that music system is not working properly when i insert the headphone in it.

I raised the ebay guarantee claim and they rejected it as the item is under manufacturing warranty.

According their web page if i am not satisfied with the product i can return it back.but now they denied to refund /replacement for product.

I felt they are fraud, they gave me 2nd hand phone and i m not satisfied with the service provide by them as they cheat me by givivng faulty piece.