Philips India Complaints & Reviews

Dear Sir/Madam,
I had bought the above Home Theatre System from ‘Home Solutions Retail (India) Limited, Mumbai, on 24/11/2004. It was working satisfactorily till one day it stopped working, (there was no display). I had given the unit for repairs to your authorised Service Centre (M/s Amrut Services) in Vadodara on September 2023.
However to my dismay, the service centre reported that the unit could not be repaired as it...

I, Sagar, am lodging a formal complaint on the consumer forum against Philips Electronics and Amazon India regarding the purchase of the Philips Beard Trimmer BT 3303/30 from Amazon.in.

The primary concern revolves around the warranty claim associated with the trimmer. As per the product listing on Amazon.in, an extra 1-year warranty was offered upon registering the product on the Philips website. However, upon attempting to...

I have complained on 26th April about my garment steamer not working. Immediately I received message as technician assigned. But till date complaint has not been attended. I got a call from Philips customer care that it will be resolved in two days, but now it's almost 14 days, and status of my complaint is as it is. Then I took a product to the Vijay Sales store from where it was purchased. A person of VS, shared the Sales Manager of Mumbai with whom I had a word initially, but now he too not replying my call as I am calling him to know the status of my product.

First time facing such pathetic service from a renowned brand.

I had philps dvd player Model no.: HTS4750/98 looking for remote but in Philips service center they told me to throught out this old system buy new i am using this form many years now i am happy with it but required remote only if any one can provide me remote plz cont mi on what's app [protected]

Hi,

I have given service for my trimmer before 2 month.

I raised complaints (PHILIPS: Referance Number 60-[protected] [ ref:_00Dw0Cp29._5005IZZ3i3:ref ]) before 15 days.

I don't get any response from them.

I have given service for my trimmer before 1 month.

I raised complaints (PHILIPS: Referance Number 60-[protected] [ ref:_00Dw0Cp29._5005IZZ3i3:ref ]) before 15 days.

I don't get any response from them.

My order (401241) was placed on 1st April via their official site https://www.domesticappliances.philips.co.in and the same day the order status was updated to "Packed". I have been trying to contact Philips executives since the past week for an update but every day I am told that it has been escalated and that they will call me back in the next few hours. I have not received even a single call or any positive update from the team on my order.
I have requested them to either cancel my order or deliver it to me at the earliest.
As a customer, I have blocked my money with this order and I am loosing my patience with the kind f response that I am receiving from you guys. I don't see any signs of the product shipment or cancellation

Please note I am repositioning my grievance o[censored]tter casual approach by Philips employees to a sensitive case of replacement of Philips Air Fryer. Please note that this complaint with regards to HD9621/41 is still open and not resolved.

Philips service request 60-[protected] has been created and will be attended on priority." - Without resolution they have closed the grievance.

I would like to bring to your kind...

I called Phillips customer service and register a request for my vaccum cleaner and technician satendra was assigned to my complaint... He called me n asked me to pay b4 visit on his personal no. Thn I called Phillips customer service and they told me not to pay b4 visit... I called satendra and told the same... N then he closed my complaint without attending it

I called Phillips customer service and register a request for my vaccum cleaner and technician satendra was assigned to my complaint... Satendra called me n said to pay b4 visit... Thn I asked customer service and they told me not to make pre payment I told this to satendra n he closed my complaint without attending it... N now none of customer service is responding me properly

I called Phillips customer service and register a request for my vaccum cleaner and the technician satendra was assigned to it... Satendra called me n said to pay b4 visit on his personal contact number... I called Phillips customer service and told the same that he is asking for pre payment... They told me not to pay..
I called satyendra n said that I will not pay as Philips representative asked me not to pay b4 visit... He then closed my complaint without attending... Now none of the customer service representative are attending my call properly they are disconnecting after putting on hold... N my complaint is still un attended

Sir,
1. NCC Directorate Maharashtra, a Central Govt office, purchased 10 Air-purifiers model No.AC-1217 through GeM vide GeM orders No.0724 dt25 May 21, No.0724 dt 22 Mar 21 & 7805 dt 16 Mar 21.
2. The Air-purifiers are under Guarantee Period. Currently, all 10 are not working. This office has launched 12 (Twelve) complaints but no one has attended till date.
3. This poor state of your 'After-sale-service' is highly disappointing.
4. An early action will be appreciated.

Comp.no..60-[protected]
2nd c no-60-[protected]
I complaint against philips because he was told me in Warranty period parts was doing replace and pay yu so I complaint against philips

The product does not work well. It generates steam initially when we start ironing then stops on its own.

My Trimmer "BT3211/15" frequently start automatically even switch is Off and stop only after Battery drain out. It's really frustating as there is no way to stop it whenever it start automatically it generate noise and sometimes i cannot turn off i bought this trimmer 2021 Jan 2 and extended warranty period by registering the product till 2024 PHLPTRMR00000016 product id
Please help to fix this. Thanks .

Service request No:[protected]

I brought a Philips portable speaker. This was defective and submitted in the authorized service center on as per request no:[protected]. The service center informed me that the speaker has a manufacturing defect and Philips will replace it.

Philips consumer care people from Bangalore initially told me to contact the seller. The seller has already written to me stating that...

I had purchased an electronic shaver model no. S1323/45 from Philips. The product is under warranty as of now. The lock which fixes the blades with teh shaving unit got broken itself and the company is saying that this doesn' get covered under warranty and thus the product is unrepairable. Instead of giving a replacement free of cost, they offered some discount on the purchase of new product.

I wonder how come the customer service has gone to such a low at Philips India. The worst part is that there is nobody at Philips to look after the complaints.

I hope somebody wakes up now and gives me the resolution.

I bought an air purifier of philps ac3256/20 in 2019 it works more than 2 years without any problem but now it is not working for few months pls send a service personel to clear the problem.

We brought new Philips led 43" smart model : 43PFT58135/94 on 08/09/2020, but within 3 months it was not working and i got replaced TV( which was old already used one) when i enquired about that they said they cant able to replace new TV due to less stock (covid reason) once they got new stock they said they will replace this old one. But unfortunately no one responding to that. i kept raising complaint.. they said they can only check if there is an issue in current tv but they cant replace and give me new one.

Previous complaint number :[protected]

Issue : only for 3 months i used new Tv and was getting false promise from your team that it will be replaced. Now the one which we are using is also not working. issue in display..

kindly replace my TV WITH NEW ONE as you promised.

With such high expectations, I bought Philips HL7578 600W Juicer Mixer Grinder. Yesterday, while making the apple juice, the juicer jar just blasted. Attaching the photos for the same. My sister's hand got saved for just a by few seconds.

The technician checked the condition of the juicer and jar, and says the Jar will not be covered under the warranty. On top of that, customer care says that if there is any broken parts inside the motor, that will also not get covered under the warranty. I am really not sure for what bloody issue they are claiming to provide 2 years o[censored]seless warranty.

These people don't even recognize the customer after selling their worthless products.