Philips India Customer Care
Philips Electronics India Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
1071
COMPLAINTS

Philips India Customer Care

Philips Electronics India Ltd.

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Address
9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 180 1111  [Domestic Appliance]
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1800 102 2929  [Domestic Appliance]
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1800 103 5977  [Lighting]
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1800 425 6396  [Monitors]
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Phone:
Phone:
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+91 80 4189 0000  [Bengaluru]
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+91 40 6646 7676  [Hyderabad]
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Additional info
Support & F.A.Q.

Gurgaon

9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase 3, Gurgaon 122002
Tel:
+91 12 4460 6000

Kolkata
7, Justice Chandra Madhab Road, Kolkata 700020
Tel:
+91 33 2486 7621

Bengaluru
Philips Innovation Campus, MFAR Manyata Tech Park, Nagavara, Bangalore 560045
Tel:
+91 80 4189 0000

Chennai
Sunny Side, C Block, 3rd Floor, No. 8/17, Shafee Mohammed Road, Second St., Chennai 600006
Tel:
+91 44 6650 1000

Hyderabad
6-3-1109/1/P/103, 3rd Floor, Jewel Pawani Towers, Raj Bhavan Road, Somajiguda, Hyderabad 500082
Tel:
+91 40 6646 7676

Mumbai
Technopolis Knowledge Park, Mahakali Caves Road, Chakala, Andheri (E), Mumbai 400093
Tel:
+91 22 6691 2000

View More Information...

Customer satisfaction rating
3%
Complaints
1071
Pending
20
Resolved
22
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Philips India related photos (113)

Philips India Complaints & Reviews

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Philips India — philips led tv display complaint.

 Reshma Kurian on Jan 23, 2018
Philips TV purchased on 26.06.2015. has 3 years warranty. But now led display showing white lines. We gave this to the Star Service center at Vytila for repairing. We have the invoice but we don't have the warranty card.

Now they are asking warranty card for replacing the panel.

Please do the needful to get this done . As you know that the warranty has not expired.

[protected]...
Complaint comments  Read comments Complaint category TVs

Philips India — philips led tv under warranty no service no replacement no refund

 1979vinod on Jan 17, 2018
This is w.r.t my Philips LED TV 55" which is in extended warranty.
My TV has Blackout issue for which I logged complain on 22nd Oct 2017 #BAN[protected]. I had to drop my TV to service center on my own cost and then repaired and given back to me which did not work for 2 days. Black out was seen again and logged complain again on 2nd Nov 2017 #BAN[protected] and dropped TV again on my cost to service center.

Service center was unable to Fix for 1 month and offered replacement. I agreed and they reverted after 25 days that even replacement is not possible.

They offered...
Complaint comments  Read comments Complaint category TVs

Philips India — tower speaker spt6660

 somendrach on Jan 13, 2018
There is a continuous humming sound in my music system while operating. Already complaint twice before. Your service engineer has attended & rectified, but it is repeatedly happening. Product is a e-purchase of october - 17 through amazon.
Order number is[protected].
Order date - 30.09.2017
Invoice number - del[protected]
Invoice detail - hr-del[protected]
Product is in guarantee period. Please look if there is any manufacturing fault, please exchange....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Philips India — philips led new customer service problem

 pranank sharma on Jan 12, 2018
Dear sir,
I am pranank sharma from rajasthan banswara district bagidora village.
I have purchased philips 3900 model led on 28 december from udaipur show room of philips dealer.
In 10 days i got following problems

1. My led was not installed in 24 hours they took 5 days for installing and they installed on 3 january.
2. It's most important to tell you that person who installed (Neeraj shah) my led don't have any manners to talk with my relatives.
That person just installed and didn't setting my led picture, color and all other thing. He also tell...
Complaint comments  Read comments Complaint category TVs

Philips India — led32pfl0#44011tv set purchased from bsmi, kochi, kerala on 1-4-17

 ammavu on Jan 11, 2018
During the warranty period, certains defects had developed in the set and the same was reported through csc vide docket no. Coco[protected]. Philips authorised workshop repaired/replaced the parts about four times. Even after the same, they could not identified the error. Finally on 5-1-2018 they took the set to their service station. On enquiry, they are waiting companys clearance for the next step. Please interefere and do the needful. I am very depressed with the service and no responsible official from the esteemed company after reporting my complaint from july 2017 onwards. This may be verfied...
Complaint comments  Read comments Complaint category TVs

Philips India — philips stellar b22 14w led bulb

 Avi555 on Jan 9, 2018
I have purchased "philips stellar b22 14 w online through
Ebay.in on september 2016 but unfortunately the bulb fused on
September 2017. It was covered with 2year warranty period. I dont have any philips customer centre in my area so i lodged a complaint to philips on 27/11/2017. 2 months have passed since i lodged the complaint but there is no action from the company to replace my bulb. I urge any philips company executive to look into the matter and resolve my problem...
Complaint comments  Read comments [1]Complaint category Appliances

Philips India — regarding home theatre not working condition model no. spa5190b

 VEDHACHALAM RAMASAMY on Jan 9, 2018
Sir, i purchased philips home theatre 5.1 model number is spa5190b at sarava stores 6th floor at padi, chennai on 31/12/2017 @rs.5352/-, but the home theatre back side fr output option not working, all speakers are working condition. I called many times to customer care no.[protected], but they are attending the call and stay on the line upto 30 minutes every time regularly. And again i called to sarava store 6th floor, the landline number is[protected], but they are not responsing.. Please rectify the problems immediately... Otherwise i returned the home theatre... My contact number is [protected]......
Complaint comments  Read comments [3]Complaint category Amusement Parks

Philips India — I am not satisfied your service s

 Suhail mohd on Jan 9, 2018
Dear respected sir.
I am suhail mohd. I was joining 11/dec/2017 phillips by ikya human resources office delhi. M y employee code-1184081.
I completed 3 days training in laxmi nagar my phillips office palki trader s. After 3 days i say my team leader ajit. Sir my training have been completed. Ajit says you can wait 2-3 days. Continue period i have resigned my previous jobs. Reason is i got a new job phillips. I call after 4 days ajit says you can wait 2-3 days. After 10 days i call ajit. Ajit says we don't hire you. I asked ajit you are not hire me. Why don't waste my time 15 days...
Complaint comments  Read comments Complaint category Other

Philips India — philips juicer repair request

 Tapil Sethi on Jan 7, 2018
I have lodged a request for philips juicer, the juicer stopped working after 10 days. No one is entertaining the request at all.

The very unprofessional behaviour shown by phillips.. Truly disappointed. The engineer has called once & now stopped taking the calls. No one has visited to check after 10 days of filing the complaint about service.

I would recommend not to buy philips product for everyone as they have pathetic service.

My complaint no. - wo160-[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Philips India — philips juicer 500w drip stop spout, 1.5 l

 Dhruvyash Shrigyan on Jan 6, 2018
Actually the product is not working properly and i want to replace or make it right and i have my warranty card of 2 years..
I tried calling the customer care but it was showing busy. This kind of service was not expected. Plz improove the service.. Since days i am calling and it was showing busy.
Now about my product it is used for 6 months only. Plz consult me regarding this....
Complaint comments  Read comments Complaint category Employees

Philips India — mixture not working, no service done by the service team

 Varadh Jana on Jan 6, 2018
Mixture stopped working within 7 days of purchase, aske customer care about the service, they said that they ll send service person. But no one came. Till now myself booked complaint thrice for this service. Am yet to get the reply.
My complaint number was chen2806160.
Its been more than 3 months since it got repaired. No one called back even.

Worst service.

Waiting for the revert.
Varadh j
[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Philips India — appear spots on the tv screen

 Ananda Charan Naik on Jan 5, 2018
I sri ananda charan naik plot 584 nayapalli bhubaneswar - my phone no is [protected] a consumer of your company. I had brought a philips led tv 32pfl5039 model tv from patra electronics, bda, house no 42a baramunda bhubaneswar o[protected] on dated 16-mar-2016. My invoice no -6269. But now i have seen more spot on the tv screen. One type of ghost. So i request to you please send your mechanic and repair it immediately. So please kindly send. Because i have already complain two times but i have not any response....
Complaint comments  Read comments Complaint category TVs

Philips India — beard trimmer philips not working

 ramanical on Jan 5, 2018
Dear sir/madam,

I have purchased beard trimmer on 19-11-17 in etah up within 15 days trimmer power supply was disabled and i complained in super electronics. But shop keeper repiled to submit the product in service center but i returned to chennai and submitted in authorized service center but till now no response and issue not rectified and i am so disappointed and very worst service. If there is no response again i will make this issue as serious....
Complaint comments  Read comments Complaint category Electronics & Appliances

Philips India — horrible customer service

 jitendra7 on Dec 29, 2017
Hi team,

This is regarding the sr# sup001/462415 for the product philips mms-4545b 2.1 channel speakers system. The request got closed without fixing my problem. When i contacted the philips service center aalap services regarding this issue i was told that the case has been closed and i need to contact their manager hemang bhatt on his contact# [protected]. Since then i have been trying reach him but he never answered my call. This guy (Hemant bhatt) never answers or disconnects the call.

I have been trying to reach him for last 6 weeks but he never answered. This...
Complaint comments  Read comments Complaint category Electronics & Appliances

Philips India — poor response of service center

 Haleem hrh on Dec 28, 2017
In bareilly there is very poor response from your service center regarding my led tv model 32pfl5039/v7 kz 5000 series. On 11 december i handover my tv for repair but still it is under maintenance. On contact in center they reply spare is not available. Please look into the matter and do needful. They told me no spare of my tv is available and they register their shortage to the company....
Complaint comments  Read comments Complaint category TVs

Philips India — philips iron gc1905

 Nidhi Setia on Dec 24, 2017
Dear team,
I purchased a new philips iron gc 1905 but it's spray push button is not working.
Kindly solve the issue on priority, as this product is very urgent to me, so i need it to be repaired at the earliest, as it is very bad that the new product is not working properly, didnt expected such thing from such a big brand like philips, ur quick action will be appreciated.
Thanks...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Philips India — power bank and bluetooth

 narender reddy ambti on Dec 22, 2017
Dear sir,
I ordered philips power bank 30000mah and vivo bluetooth in rs 999 and 100rs shipping charge.
Today 19/12/17 dated receive courier by blue dart (Vns) but when i opened the courier, i got local (Company name and power capacity nothing is mentioned) not working power bank and bluetooth is also duplicate, low category vivo bluetooth.
This is a very bad thing. I want to refund my amount and please do something to stop such fraud companies.

My order no: wo[protected]

Contact id: nambti.16@gmail.com

Please reply sir......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Philips India — I served your company

 Kailash Prasad Meena on Dec 21, 2017
I was browsing web and saw there advancement on website. It that buy philips 30000 mah power bank and get samsung bluetooth conectarte free. At just 999. I was order power bank just now want to cancel. It because i read only complaint about you when i serfed your company website on google.
Can you please cancel my order
Thank you
Kailash prasad
K. P. Meena787@gmail.com
Order id - wo[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Philips India — worst service ever

 Sachin Yogesh on Dec 19, 2017
I had given my tv for service. It's almost 6 months and still i haven't got my tv back. When ever i called them they won't pick the call. I have to call then again and again, leaving my work to contact them. Always they used to say board problem that n this... No one has ever turned up till now. I have purchased 8 tvs. Now i have to purchase 4 more. If this is the kind of service coven, why should i go for philips. I really hesitate to buy philips products. This is the worst customer service ever. The agent who took my tv was mr. Harish.
It's been six months. Is my tv stolen? That person...
Complaint comments  Read comments Complaint category TVs

Philips India — wrong product

 Nilesh Hadiya on Dec 14, 2017
I buy a philips power bank throught online shop the site address is www. Wishingone.com, they are promise to give the product with free samsung bluetooth on cash on delivery
But i revived wrong product to màke samsung power bank and bluetooth and both are very poor quality and also dont give company address how claim, kindly take complaint and do the needful, as soon as possible.

Regard

Nilesh hadiya...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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