eBay India — ebay promoting fraud sellers

I have ordered on ebay, a new hynix DDR-II 1 GB RAM with bill and warranty vide PaisaPay ID [protected]. The product delivered to me by the ebay seller mithilainfotech was 5-6 years old with HP logo. The logo of HP was clearly indicating this to be old and used part taken from some scrap. Unfortunately for me the product was not working also. I raised the ebay guarantee claim and surprisingly I found the reply from ebay that as the item is covered under warranty contact the service center. Those cheats even did not bother to confirm that product is dispatched with bill and product is same as ordered. I returned the product to seller in hope that he will replace the product. The seller sent me back another old and used product this time with Dell logo it was another old and used one I sent it back to seller and awaiting replacement or refund since last 02 months. The role of ebay in all this situation is of agent who claims his commission and turn his back on you. Thank you ebay I will make this fact know to every one that you people are big cheat and no one should buy anything from you and even if some one buy from ebay he will be at mercy of god.
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I have been trying to get my problem resolve from them since 29th apr. I have recd samsung powerbank from their marketplace. As soon as i got the material i call them reg. non reciept of Invoice and also realised that there is no invoice as the material is duplicate.
Below is claim no to which no one is responding.

Claim ID:486587 PaisaPay ID:[protected] Item number:[protected] dt 29th Apr unresolved. ..the product is duplicate

They only reply is...we will; get back to you...

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