[Resolved] eBay India — Refund

amitmail11

from Anand, Gujarat

Address:

South Delhi, Delhi

Please be aware all :

I have purchased Galaxy Note[protected] on 4th Dec, the ad said Powership(Ebay will courier) within 3 days.
After I had paid money I got an email saying shipping deadline is 10Dec( 5 days)

In between Calling up seller who has forwarded proof of emails sent to Ebay to pickup items as he is ready.

Now on 10 Dec, Ebay Customer Care said we have escalated issue pls wait 24-48 hrs
Same on 11 Dec, that exec did not about my 10 Dec complaint!

On 12Dec, exec says that the time limit is 12 days so please wait, I asked him where it is written, he does not know. Tries to mislead me by saying 10 Dec deadline is not true.

Ebay refund button not active, asking me to wait till 14th Dec.

So, you can see how they misguide seller saying 3 days and then earn interest on the money for 15-20 days.It all depends on your luck if you get a proper item or refund after that.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

MdYaqub73

PLEASE IGNORE MY PREVIOUS COMPLAINT AS THE PURCHASE DATE IS INCORRECT

Hi,

I had purchased a leather jacket from eBay on 25/11/2012 which turned out to be a rexine jacket when I got the delivery. I returned the item back to the seller and applied for refund with eBay Guarantee. On 08/12/2012 I got email from eBay saying the refund has been approved and the amount will be credited back to my bank in 3-4 working days. Today its 24/12/2012 I have not received the refund. I keep on calling eBay customer care and in reply they says its due to technical glitch please wait for another 3-4 days. The chain of "another 3-4 days" never seems to be ending. I will have to pay a huge interest to my credit card company due to eBya's negligence. Please help me get my refund alongwith interest.

Thanks,

Mohammed Yaqub
[protected]@GMAIL.COM

nitarp

from Jalandhar, Punjab

I am really very disappointed now I have raised a claim against the seller (Claim ID - 469598) Very bad experience from eBay.No Response From eBay Team.
When i call customer care every time they says Guarantee Claim Team will call within 48 Hours. after five day i go a call from ebay claim department Mr- Ashish As per our telephonic communication, i told them please return my money. But there is no response and they don't refund my money.
I will not buy anything again and will surely stop others too.I will go to consumer forum for cheating me like this. In grief and mental stress.eBay is giving me this kind of mental sufferment which is not a good.I will go to consumer court if this doesn't get resolved in a day. Heights of irresponsibility!!!I will not buy anything again and will surely stop others too.I will go to consumer forum for cheating me like this. In grief and mental stress.eBay is giving me this kind of mental sufferment which is not a good.I will go to consumer court if this doesn't get resolved in a day. Heights of irresponsibility!!!