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eBay Online Shopping — Received damaged mobile from ebay.

Address:Chennai, Tamil Nadu

I ordered a "Brand New Original & Sealed Sony XPERIA Miro - ST23i - Black Color" through ebay and it has been delivered to me on 24-May-13.
When I open the pack I notice that mobile was damaged at backside and mobile restarting again and again it's not working properly and also I raised a complaint to ebay and from ebay they called me on 28-May-13 like for guarantee claim after that there is no response from my ebay. I like to fix this issue.
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