[Resolved] eBay & Trust Deal — Products does not matches its warranty | |||
I bought Nokia E75 mobile phone on dated 17th Dec 2009 on EBAY from Trust Deal mumbai as per the received bill my cell phone is in warranty. But when i went to Nokia Service center they told me that your warranty is not applicable in india. At the time of purchased trust deal people were telling the phone come with one year national warranty and it mentioned in bill also. But now when my phone need some repair i can go nowhere because service station people are saying that the phone warranty applicable in Singapore only. I feel like being cheated. I have all ready sent mails to trust deals but have not got any satisfactory response. Is this is expected from such a reputed online shopping brand. It will be very rightful to say that EBAY and TRUST DEAL people are cheating common man. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East), Mumbai, Maharashtra, India - 400063
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The seller in-fact started blaming me saying that I have overcharged the phone due to which it is dead. When a phone doesn't startup, it is your first step to charge the phone. Even ebay is in his support and they are blaming me on the same ground.
This seller has 100% positive feedback. He got it this way, After he sends you some product he will contact you within 2 days and lures you saying I will send you a bluetooth headset/pendrive or something else and will ask you to provide positive feedback. After you have provided your feedback, you will not be able to edit it. In my case, ebay has disabled the feedback link in all. So, I could not even provide my feedback and ebay assumes it as a positive feedback, if you don't provide any.
I have even spent 500 rupees for Akosha.com. They will just send you some emails that they have contacted eBay and eBay cannot do anything on this. Please don't waste your money on Akosha.com too and try to keep away from eBay.