[Resolved]  Ee, Eudd-Iv, Paschimanchal Vidyut Vitran Nigam Ltd / Elect Consumer No. 1001/170501 — Cutting Elect connection & threatening without giving any notice

I was threatened by Mr. Tyagi of above Govt company today (i.e on 30 Jan 2010 at about 1640hrs) that he will cut my connection & he had disconnected the connection without any notice & forewarning. He just came & told me that I have not paid the elect bill of Rs. 6058/-. Before I could show him the paid bills he disconnected my electricity connection. After verification it was found that the pending amount was Rs. 3019/-, which I paid immediately and told him to restore connection. After a long ordeal he could rectify & connected the line again but only after the intervention of senior officer i.e Mr. Gupta (JE) & other employees of above company. This whole process shattered my self esteem & attitude. I felt insulted & had to undergo this whole incident for none of my fault. The last bill, which was paid by me in Nov 09. I could not understand the fault of mine. As I used to pay my bill, when the meter reader comes & issues the bill, at the same time I handover the cheque to him. But since he hasn't come till this date & hence this incident has occurred. Is this paying tbe bill is only consumer's responsibility and company ts no way accountable.