Electricity Department — not coming on the time in the office timing , due to this bills are not submitted timely.

Address:

Haridwar, Uttarakhand

dear sir, there are one office in jwalapur for submitting the electricity bills. And the timing is 9 am to 11 am.
But not even single day the appointed officer's are on the time, due to this people suffers so much.
The officer's name
1. Mr. Neeraj -mobile no. [protected]#
2.Mr. Chamoli -mobile no. [protected]
Now you suggest that what we can do against this.