[Resolved] Electrolux — DEFECTIVE PRODUCT SUPPLY | |
We have purchased Electrolux Refrigerator from one of outlet of Next Retails. The product have been supplied was complete defective & dead, when we compianed about the same & asked for replacement. The outlet asked us to contact for getting it repaired. I am trying to contact to company at published number on their site, but no avail. The number given by the company is not available & I am here really surprised to see it that being world & leader number 1 company, how they can be so irresponsible. Anyway now I am not able to get the replacement & also contact to company. This is really very terrible exeperience for buying a branded item of repudiated company. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 6117 1000
Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
View all Electrolux India contact information
Dear sir,
I had purchased Electrolux refrigerator Model No.ETB 2400P on 25-03-09 which is not working properly as it should be from the very beginning .
Once I had complained you on this matter the complain no. was PT79A14100, the
part was changed but again after 1 week the part is again not working (PCB Dead) the new complain no. is PT79C03017 .
and All the body of the refrigerator are being
RUSTED, there are PATCHES all around the body of the fridge. It is troubling me a lot.
I’m fully dissatisfied by your fridge & your service .Within 1 year guarantee period this is the poorest condition of your fridge what will happen
after the guarantee? After one year? now i‘ll not let the machanic to repair
the part. I need a new refrigerator.
So Please replace my fridge with a new one as soon as possible or I ‘ll be in need of consumer forum.
From,
Suresh Prasad Gupta
Darbhanga
Mob-[protected]
Mob-[protected]
[protected]@live.com
[protected]@yahoo.com