Electrolux India Complaints & Reviews

I have an Electrolux single door refrigerator that I have been using, on 2Jun2022 I contacted Electrolux customer care ([protected]) as my refrigerator was not working. They assigned a technician who was accompanied by an unauthorised fellow technician. They told me 2 Relays had been damaged and that it would cost Rs.4000/- to replace them. Considering the fact that they were from Electrolux I agreed, after replacing it they told me the gas was less and to top up it will cost Rs.1200/-. I ended up paying Rs.5200/- and they did not even give me an invoice despite daily follow ups. I tried calling their customer service number they completely washed off their hands. On 2Sep2022 my refrigerator is again down and now Electrolux says that previously their customer service was handled by third party and so they will not take any responsibility! I wrote to their CEO and VP, but to no avail! If you buy this brand's product you can forget about customer service. It was a sheer scam in my case!

1) Freezer of said fridge is not working . 2) Full service needed of fridge.
Model no: EL58UC4SS-RFC
Serial no:[protected]

TRIED COMPLAINING ON ELECTROLUX WEBSITE BUT IT WAS NOT ACCEPTING ALSO TRIED CALL CENTER BUT NO RESPONSE.

URGENT

I have purchased electrolux 1.5 ton 3 star inverter ac in 2018 from Vijay sales Ahmedabad.
Now I have problem in ac compressor.
And I can't contact to customer care of company....

The lid of the Vegetable Chiller Tray is broken. I need a spare lid for replacement.

I worked with Electrolux Kelvinator at Shajhanpur Rajasthan in the year[protected] to[protected]. I have not withdrawn my PF till now and I do not remember my PF account number.
Please guide me as to how I can withdraw my PF
Regards

Sanjog Maheshwari

The machine does not start. Similar issue has been there earlier but got resolved. It is there again since 2 days

Dear Sir,

i have problem in washing machine outlet . Need service.

My refrigerator is not working from last two days . there is no cooling at all.

kindly send the person to repair for the same problem asap.

We have electrolux dishwasher. Its light is flashing as soon as we put it on. We have already cleaned all filters, checked inlet valve, exit pipe line etc etc but no solution.

Video is showing the problem. Machine is not getting started owing to his flashing light

Request help..
Best regards
LN Kaushik
[protected]

Complaint logged on 05 10.21. through electrolux customer care no. [protected]
Complaint forwarded to third party agency named " Approx Technology "
Technician named "Pradip Shaw" came on that day and charged Rs.350.
He took out the original display panel.
06.10.21 he came again and asked that mother board is damaged. He took it also.
After that neither electrolux service centre confirm the status of the servicing nor the third party agency.
The machine has not been repaired till date.
Request to take strict action against the company.

Date of purchase 27.12.2016
Model ES67GZPPAU
Serial no[protected]

water leakage found on 01.10.2021

please take prompt action to service the machine and fix the problem

I have purchased the Invertor AC of Electrolux three and half years ago. Now I am facing cooling issue. So tried to call on the customer service number provided on the user manual. But the person on the other side told that company is closed and this number is purchased by some dealer. They agree to send technician on paid basis.

But how can company close their operation without providing some alternate arrangements for the after sales services for products they sold and which are under warranty.

The Microwave has stopped functioning again.
When power is switched on, the glass plate starts rotating slowly even before a programme is selected.
Nothing happend after pressing the "Start"button when a programme is selected.
Kindly attend it.

Model No. EM25EC86SL.

Thanks and regards,

Anil Misra (M: [protected])
512/8 Small Royganj
near German Hospital
Sipri
Jhansi 284003

Dear Electrolux Customer Care,

My Microwave in the kitchen has suddenly stopped working and the display disappeared.
kindly arrange the visit of the technician at the following address to check the fault and repair it.

Model No. EM25EC86SL; Serial No.[protected].

Thanks and regards,

Anil Misra (M: [protected])
512/8 Small Royganj
near German Hospital
Sipri
Jhansi 284003

I have been trying to get some spares for my refrigerator Model DFF 40

I need following

1. Side (Door) Bottle Tray Middle 1 Piece
2. Side ( Door ) Bottle Tray Down 1 Piece
3. Vegetable Box/Tray/Crisper 1 Piece

Can you help me to get the same

Washing machine, fully automatic needs repair, making loud noise, perhaps gear box not working

The freeze does not work. Ice trays are having water. On putting main switch off and on it starts working and again ice is formed. After some time it stops and needs switch off and on. Local technician at Pune suggested to get compressor PCB.
Please let me know if you can send PCB.
I am from Pune city.

Hi,
I purchased an Electrolux Inverter AC (Product Details below) on[protected].

I got my AC serviced on 6th May 2021 by Electrolux service executive paying INR 3700 for service and gas refilling charges.
However, even post the AC service, the AC was not cooling and I complained same to service executive on 7th May 2021.

The service executive now says that outdoor unit PCB has failed for which...

Hi,
I purchased an Electrolux Inverter AC (Product Details below) on[protected].

I got my AC serviced on 6th May 2021 by Electrolux service executive paying INR 3700 for service and gas refilling charges.
However, even post the AC service, the AC was not cooling and I complained same to service executive on 7th May 2021.

The service executive now says that outdoor unit PCB has failed for which...

Called Electrolux washing machine service center for repair of washing machine. The technician visited and took my machine saying it can be repaired at the service center only. After 4 days he brought the machine back and left it and charged me 10000 for the service. He said he will send the bill but nothing is sent to me till date. I am trying to call the company but they are not sending anyone to do the repair. My machine still has the same problem. Now they are not even answering my calls I am calling them on the numbers mentioned on their warrenty card.