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Electrolux India Complaints & Reviews

www.electrolux.in
2.4
Updated: Jul 26, 2025
Complaints 941
Resolved
444
Unresolved
497
Good! Electrolux India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Electrolux India step up their efforts to fully resolve all complaints 👍
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Electrolux India reviews & complaints(941)

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Y
Yashvik reddy
from Hyderabad, Telangana
Jul 26, 2025
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My washing machine is not working properly

Address: Hyderabad, Telangana

Washing machine is not working properly and we received very bad smell and big sound and also when we started my machine...
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C
Chinmayajeet Ojha
from Nileshwar, Kerala
Jun 15, 2025
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Washing machine E20 error

Address: Flat No B403, Oceanus Freesia Enclave, Bellandur Main road, Bengaluru, Karnataka, 560103

Hi Team,

My washing machine is throwing error E20 since yesterday. Please provide support and fix.

Customer name - Jhunarani Moharana

More details

EWW9024P5WB WHT
Serial no./IMEI no.:[protected]
Invoice No: SLA114RS315385
Date Time:[protected]
Order Id: SOA[protected]

Delivered From
Bengaluru DC-D023,
Infiniti...
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P
prerna aggarwal
from Noida, Uttar Pradesh
May 12, 2025
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Electrolux refrigerator

We purchased refrigerator Electrolux FF 425L EBE4502C-S RINSTL 1S on 17/02/2025 from Croma store in Noida branch in DLF Mall of India.
The prime function of the fridge is to keep fruits and veggies fresh ., but we noticed that our veggies and fruits are not staying fresh after few days of purchase only.

we complained and Promptly a technician visited and after examining instructed us how to achieve better results....
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R
Ramesh Dhole
Apr 7, 2025
Apr 15, 2025
This thread was updated on Apr 15, 2025
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Urgent: extremely poor service & warranty denial for pcb replacement immediate action required

Address: 4/D/22, SHREE PRANAV CHS, SECTOR-10,

Dear Electrolux Team,

I am writing this email out of sheer frustration and disappointment with the level of service I’ve received from Electrolux.

I purchased an Electrolux Inverter AC two years ago, and recently the PCB (Inverter Module) stopped working. As clearly mentioned in your warranty card, the PCB carries a 4-year warranty, yet your team has wrongfully denied my claim. This is not just unacceptable...
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F
Frank Jennings
Mar 5, 2024
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Regarding our mental trauma purchasing Electrolux washing machine

Address: Chennai

Ever since we bought the Electrolux washing machine (W/D FL 9/6KG) on 01/06/2023, our ordeal started. Right from day one, the washing machine was working abnormally. We were getting frequent errors and the clothes were never washed properly. The machine use to display a lot of errors and the dry function never worked.

We raised numerous service tickets and they were automatically closed.

This product was delivered...
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G
gabriel_robin
from Mumbai, Maharashtra
Nov 21, 2023
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ELECTROLUX 453L Frost Free Inverter Double Door Refrigerator

Bought this product on 06th September 2023 and within 4 weeks both doors started rusting. Mind you the pics attached are not of stain but actual rust. Raised a complaint on 24th October 2023 and still I have not received a resolution/solution for it.

Every time I call they give some excuses and assure me of call back within 24 hours but till today I haven't received any call or mail. Their on-floor supervisor doesn't even care...
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A
aravindr0001
Sep 7, 2022
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Refrigerator repair - DC80L

Address: Bangalore

I have an Electrolux single door refrigerator that I have been using, on 2Jun2022 I contacted Electrolux customer care ([protected]) as my refrigerator was not working. They assigned a technician who was accompanied by an unauthorised fellow technician. They told me 2 Relays had been damaged and that it would cost Rs.4000/- to replace them. Considering the fact that they were from Electrolux I agreed, after replacing it they told me the gas...
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S
Sb19
from Kolkata, West Bengal
Oct 16, 2021
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Washing machine repair incomplete

Complaint logged on 05 10.21. through electrolux customer care no. [protected]
Complaint forwarded to third party agency named " Approx Technology "
Technician named "Pradip Shaw" came on that day and charged Rs.350.
He took out the original display panel.
06.10.21 he came again and asked that mother board is damaged. He took it also.
After that neither electrolux service centre confirm the status of the...
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D
debabrata_pnb
from Kolkata, West Bengal
Oct 10, 2021
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Service request for washing machine

Address: 19 ABHAY MUKHERJEE LANE INDRAPURI, PO- Belghariaa, Kolkata 700056

Date of purchase 27.12.2016
Model ES67GZPPAU
Serial no[protected]

water leakage found on 01.10.2021

please take prompt action to service the machine and fix the problem...
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D
Dhanvarsha Garg
May 23, 2021
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Unacknowledged complaint regarding electrolux Inverter AC - reminder 1

Hi,
I purchased an Electrolux Inverter AC (Product Details below) on[protected].

I got my AC serviced on 6th May 2021 by Electrolux service executive paying INR 3700 for service and gas refilling charges.
However, even post the AC service, the AC was not cooling and I complained same to service executive on 7th May 2021.

The service executive now says that outdoor unit PCB has failed for which...
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V
Viyog
May 17, 2020
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Refrigerator Not Cooling

Address: office address detail attached

Dear team,
My electrolux refrigerator is not cooling from last month and i am trying to connect customer care but phone is not connecting and i have sent mailed many times but every time mail got bounce back. I had tweets many times but not got any reply. I had purchased refrigerator 03 may 2015 under 5 years warranty. So request to you please look this matter i will be very thankful to you.

Thanks & regards,
Viyog...
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S
sheetz
from Panaji, Goa
Aug 28, 2018
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electrolux-1-ton-3-star sn33n - condenser not working

Address: 403002

I had purchased a electrolux 1 ton 3 star sn33n split air conditioner, i have called and logged a no of times but to no avail no ones bothers to come.

Now after giving up, i called some one else to try and fix it. Apparently the condenser is gone, the ac is approx 3.5 years old, even a fridge comes with 5 year warranty. Could somebody please help me with this.

Awaiting your response.

Regards, br...
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P
PRETHVI RAj
from Bengaluru, Karnataka
Jul 19, 2018
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regarding issue facing on complaint number coc0407180209

Address: Ernakulam, Kerala
Website: www.electrolux.in

We have purchased Electrolux refrigerator from "Easy Day shopping mall " 4 years back and we got thermal printer Invoice copy for the purchase and 5 Year Warranty card along with the product .Now the issue is the refrigerator was not working due compressor issue, For that i have logged a complaint to Electrolux customer car by calling customer care number and they have register complaint and provided the reference number( COC[protected]).After...
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A
Abdul Azeem0601
from Hyderabad, Telangana
Dec 6, 2017
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poor service support

Address: Hyderabad, Andhra Pradesh, 500009

Complain in regards to electrolux washing machine, one year old, stopped working, technician informed a part has to be replaced which is under warranty, its been more than 20 days and no response. Calling the manager but that bugger is not responding as well. The whole last week he had informed that the spare part of the machine is coming from somewhere, this week he has stopped responding

Electrolux manager: venkat krishna...
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V
vkkhanna
from Noida, Uttar Pradesh
Dec 22, 2011
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non availability of shelves for fridge

Address: West Delhi, Delhi

Date : December 22, 2011 ; New Delhi, India

dear Sir/Madam,
Reference Call number : PDEL[protected] of Electrolux.
I have Electrolux Fridge model ER37FF
The plastic shelves are broken. I wrote to Electrolux Care for providing to me two new flat shelves on payment. The service rep came and checked the fridge and came with two shelves which are meant for placing bottles. I donot need this type. I need flat...
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M
monu1212
from Chennai, Tamil Nadu
Sep 2, 2011
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vegetable and ice tray broken

Address: Surat, Gujarat

dear sir,
using electrolux refrigerator since more than 6 years. have repeatedly ordered for vegetable tray and ice tray to ur local customer care office(dealer)- S.S.Services. but we haven't received the same till yet. on follow ups it is been told that the lacks the stock. want to know what kind of products r u selling when u r unable to supply with the parts??? kindly let me know whether u r capable in supplying of the same...
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S
SATYAM M. KORAT
from Mumbai, Maharashtra
Mar 16, 2010
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Resolved

freezer is working but lower part is not working

dear sirs,

I have a Electrolux Kelvinator ( EKL 235FF ) 230 LTR. double door fridge. some problem facing from few days "Cooling system for the freezer is working but for the second half its not working".

so, kindly send your service team members at given bellow address as soon as possiable. or give me address & contact no. of your service centre at surat.

thanks,

SATYAM...
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S
subhash hegde
from Mumbai, Maharashtra
Sep 18, 2009
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electrolux service complaint

sir,
i have put an complain regarding my micro-wave model EM17EG80WH
ELECTROLUX. this micro-wave was purchased from Vijay sales goregaon(east) Mumbai india. my micro wave glasstray was accidently broken. my complaint was put up on 10/09/09 through Vijaj sales quoting my model no and nature of complaint.
my first complaint no. was mum[protected]. the engineer came to my place on 12/09/09 around 03:00pm. the guy came and...
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M
Mike Zebrowski
Jun 13, 2009
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Refrigerator

I purchased two high end appliances from this store; 1 - a Miele dishwasher and 2 - a Electrolux Refrigerator. After waiting for delivery like I was waiting for cable installation; between the hours of 12 - 5, I finally called at 5:30 to ask if the appliance was going to delivered this day. I was told that yes in fact it would be and that they were running late, of course it never occurred to them to call me to let me know they were running...
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G
Gangadhar Joshi
from Raia, Goa
Mar 3, 2009
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Malfunctioning and no service support

I purchased an Electorlux Refrigerator (Model DFF 44) from a dealer (Madhu Electronics – Tel[protected], [protected]) in Nashik. While purchasing this refrigerator the dealer promises every thing about service etc. Since past 3/4 months its auto-defrosting mechanism is not working. When informed to the dealer, he first said that Electrolux service centre in Nashik is closed and he could not help. He sent a service mechanic of LG who...
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