[Resolved]  Electrolux — Spits ice

I purchased the high end french door refrigerator model D[protected] on April 23, 2009. I have had two service calls due to ice spitting out when whole iced nd not crushed is activated. The ice fragments go all over the floor. Electrolux states that this is normal and the solution is to put a small rug in front of the unit. I paid over $3, 500 USD for this unit. My previous $600 unit performed better. I would not recommend this unit to anyone. Today, when I complained again and asked to be transferred to the Customer Satisfaction Survey, the customer service person hung up on me. I purchased the extended warranty on the unit. I guess that the solution is to have someone on a monthly basis come out to check the unit as the manufacturer is charged for the service call.