[Resolved]  Electrolux — Not cooling

sir,
I HAD PURCHASED A ELECTROLUX REFRIGERATOR ON 15/09/07 BUY YOUR DEALER AT DEORIA U.P NAMED SONI ELECTRONICS S.NO ERP245FFCH[protected]. BUT FROM THREE DAYS IT IS NOT COOLING, I HAD LODGED A COLPLAIT AT YOUR DEALER. PLEASE IT IS VERY HOT AND WITHIOT AREFRIGERATOR WE ARE FACING TOO MUCH PROBLEM.TAKE THE MATTER SERIOUSLY AND SOLVE THE PLOBLEM AS SOON AS POSSIBLE .
THANKIG YOU,
DR.URMILA GOEL, DEORIAUP
MOBILE NO.[protected]

I purchased Electrolux Refrigerator - Model no DFF 44 (white ) from Navrang Electronics (Shakar Pur ) on July 12th, 2005. Since 3 - 4 days it is not cooling as it suppose to be, entire ice in the freezer is melting, entire vegetable is spoiled, milk again spoiled. I tried calling your people for complaint but none have given any suitable answer except a complaint no - [protected]. which no one reverting to this since 3 days...Request you to please help in rectifying my fridge.
Thanks

Yogesh K Lall

M - [protected].

Dear Sir, Date - 03/04/10
My refrigerator is not cooling, I purchase a electrolux refrigerator modei no
ER 240, SR NO 51801300 wide Invoice No.166 on 31/05/05. through a dealer M/s Shah Brothers Jabalpur.There is 5 years warranty on compressor. I request you to please inform to your service station for repair the same.

There is recurring problem of cooling in the refrigiration. I try to contact localvendor but no response. I have purchased the refrigerator in 2005. Since purchase there was problem for cooling. Repair has been done in 2006 and again in 2007, 2008 & 2009.
What is this customer care. Elctrolux may be aggressively marketing their product but their service to customer is very poor.
Still I am suffering from faulty fridge.

Normally the concealed condenser tubes get leakage internally which cannot be repaired and difficult to locate. According to the Electrolux company officials' statement it is not reparable and only option is to fit an external condenser unit altering the whole system. It is not effective also. The company is marketing a product with part which are not repairable by even the manufacturer. Dont recommend anybody for buying electrolux products.
Mathews
+91 [protected]

Hi Sir,

I have an electrolux fridge in my home, which require service very badly.
Model Number: ER330DD
Please contact me at : [protected]


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