[Resolved] Electrolux — Very Pathetic Experience with after sales service!!!! | |
Dear All, I would personally request to the customer not to purchase any product from M/S.Electrolux, especially MICRO WAVE OVEN. Here in kolkata I have really fed up to communicate with all the concern (like Call Centre, Service Centre, Retailer etc.)to attend the complain.I'm following like anything for the last 22 days but till date yet to solve. Even the behaiver of the Service Centre people are very rough. The person who will encounter such problem, will come to know about the real picture of this brand. Regards, Abhijit Das Kolkata Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 6117 1000
Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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Electrolux — faulty product/pathetic services
PATHETIC CUSTOMER SERVICEi had purchased electrolux refrigerater erl285ff/[protected]/50301961 on21/04/05. the machine since than is constantly giving troubles. Earlier they told timer was not working properly and needed replacement. then after a month compressor needed replacement. Now again after a month compressor needs replacement. Machine needs repair every 1-2 month . I end up paying them for visiting and then replacement. ~Two thousand each time (Though machine is under warranty )service centers of electrolux are unable to sort the matter . kindly help me in getting replacement as company failed to provide quality service/product
Dr Rupam goel