[Resolved]  Electrolux — not Cooling properly and leakage

Electrolux Refrigerator — leakage Rooftop and not cooling properly

Sl. No. 74300379
PNC NO.[protected]

We have already sent mail to insta.[protected]@elkmail.com on 11.08.2008 and 22.08.2008 but we have not receive any positive action/response till date. please solve the problem immediately.

My name is Hirday Prakash Chaudhary, B-1493, Indira Nagar, Lucknow. I purchased Electrolux Refrigerator Oxyplus Premium 230 Ltrs. purchased on09.06.2008 from Vermani Distributor’s, Sri Guru Teg Bahadur Market, Shop No.8, Gurdwara Road, Basmandi Chauraha, Lucknow PhoneNo. 6547426 Immediately after installation water leakage was observed from rooftop in refrigerator. Complain was made to service station first complain number.5Q[protected],
2. 5Q[protected] date 21.07.2008
3. 5Q[protected] date 07.08.2008

other complain to 4047689 Several visits were made by them with no positive result, ultimately I contacted Mr.Awanish Singh & Mr.Rizwan Khan cell num [protected] as told he being service head in Lucknow an engineer came and suggested for replacement. Again contacted Mr. Mr. Awanish Singh & Mr.Rizwan Khan who asked to contact other person who on contact did not responded favorably. Again on contacting Mr. Awanish Singh he referred to somebody else and informed that the matter will be resolved without any delay. Further at last I contacted the service center in July Second Week they assured of solving the matter but till date no response and various telephonic complain to distributor but no response positively. I may mention that atleast thousands rupees worth fruits and vegetables have been destroyed due to this defect. The above said things were mailed to Electrolux customer care mail was sent to insta.[protected]@electrolux.com, but i receive Failure notice, so i sent mail to insta.[protected]@eklmail.com but no any positvie response/ action. Now please somebody take up the matter. Your service is two bad... request you to solve my problem and change it

electrolux fridge is of poor quality. Volcare rep has attended on it 4 times in ther last one year. now in june 09, its again not cooling. I am sick and tired of the well known brand fridge.
The customer care center is not accessible at 38404040. today their system is down.
I really at my wits end and wont know what to do.