[Resolved]  Electrolux Convection — Heating plate got cracked while heating

Address:

Uttar Pradesh

I had bought a 26lts microwave convection 4mths back, and it's heating plate got cracked on it's own while heating the food . On complaining the service centre people are not ready to hear our complain and they are insisting on buying a new heating plate. Then I agreed and said I will only buy if you will first check the device, if it is getting over heated or not , coz if it is getting overheated then there is no point in buying a new plate . They are only saying that it is not there responsibility if the plate gets cracked again and again. It is very disappointing that one is receiving such response from such a reputed company of India. It's a shame. I regret on my choice of buying a electrolux product.