[Resolved] Electrolux / Cool Point Ashram Delhi — Fraud by charging double money | |
I got my elecrtolux window a/c services through elecrolux service center which is Cool Point in my case located in Hari Nagar Asharm Delhi. First the person came and service my A/C without opening the A/C and they charged me in full. Then the A/C stopped cooling on make few attempts to call the person some one called Kumar Sharma calling himself heard of service guys in this area visited our place showing himself as the CEO of the company. Anyway he talk to us good said you have been cheated and I will get your A/C repaired for very nominal charges. Then he took the AC with him. After couple of days he came back and the AC was in working condition. and he charged me 3850 Rs. And without giving me bill he said that I have added 4250 Rs. parts and the company only knows about 3250 and 600 for transportation. He pleaded me not to call the company.He also gave me wrong bill. I call the company for the bill to find out that only 2400 rs. bill was there i.e. 2000/ for gas recharge and 400 for the transportation. On my complaints the guy calling himself head ran away and never joined the company back till date. On calling 100 times the guys from cool point are not telling anything else except that the guy has ran and he has not deposited any money which I paid him. Now I am cheated twice by this company and no one is there to reply me back. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 22 6117 1000
Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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