[Resolved] Electrolux Kelvinator — frequent unserviceability of refrigerator | |||
FREQUENT UNSERVICEABILITY OF FRIDGE Sir, 1. This is in referance to refrigerator I purchased from Electrolux with details- Model: EKL 275 FF Doble Door Capacity; 270L PNC No[protected] Sr No 41206040 2. I was told by marketing and saleman that this is refrigerator of year known as ozone model , They told Electrolux is best refrigerator in market and it is having 24 hrs customer/service support. But contrary to all these , the refrigerator was having pathetic performance and a very poor service support. 3. Since the time I purchased the product within 2 years it had stooped cooling twice, then the problem of timer, followed by problem in intermittent cooling. Then again timer got unserviceable. Again the lower part that is lower door area stopped cooling then biometal changed . Now again stopped cooling. 4 Within span of few years it was unserviceable many times. 5 Every time refrigerator got ununserviceableserviceable it caused all perishable items spoiled and caused tremendous inconvinience and unnecessary expenditure towards repair of your poor quality product. 6 It is evident from the facts specified above that the product performance promised and the customer service support assured was not there at all, This has caused lot of inconvinience to us and we have reached a state where we want to return this product back to you. 7 It is requested thatproblem be addressed correctly else product be returned to company, else I reserve my right to raise the issue to higher level. With Regards -sd- ( K Trivedi) Bhopal Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Electrolux refrigerator - model EKL275FF — repair of refrigerator
On Tue, May 25, 2010 at 6:17 PM, om dwivedi <[protected]@sify.com> wrote:sir,
my refrigerator is out of order.
pl register my complaint & detail your rep to repair the same.
Address: P-59/2 Raksha Vihar, Shyam Nagar, kanpur.
mob: [protected]
an early action is requested.
Further to above compaint my refridgerator was repaired on 26th of june'10 with the job no. LUC[protected].
Rs. 8000 has been paid by me..
now i have shifted to Shahjehanpur on 27th june'10 at address:
S.K.DWIVEDI
237/ F1-1
Patel Road
OCF Estate
Shahjehanpur.
it is to state that my regridgerator was working properly here but from last 4-5 days its cooling has got down to negligible.
plz detail your representative for check and repair at the shahjehanpur address.
mob no at shahjehanpur is: [protected].