[Resolved] Electrolux Microwave Oven — Electrolux Microoven not able repair | |
Dear Sir/Madam, I purchased a Electrolux Microwave oven three years back from Military Canteen through my father in Law, who is a retd. Army Officer and now I am staying in Guwahati, Assam. Six months back the oven stop working (Not powered on). I wrote to Electolux asking for authorised dealer in Guwahati. Accordingly I took my oven to Harsa Electronics, NILOY, House No. 26, Near Hatigarh Charali, Guwahati-21, Phone - [protected], on 19/11/2009. They identified it as PCB Problem and handed it over to their technician Mr. Gautam on 25/11/2009. After nearly 2 months they informed me that the oven is repaired and I brought it back after paying Rs. 750/-. I could not test it that day because their technician was not present. After bring back home, I found that the oven is not working and I informed them and asked them to send their technician for repair, but till now no response from them. So sir, I request you to took into the matter and suggest. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 6117 1000
Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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ELECTROLUX MICROWAVE OVEN — Door not closing
I had complained about the electrolux microwave which was bought from House Full, in April 2008. In Dec, while opening the door, the knob just came out and now it is NOY closing. I compalined to their call centre 39404040 and I was givne a no PUN[protected]. After persistant calling, one yogesh came to attend to it and he said that he would get the door fixed in a week time. Since I was going out of station during the last week of Dec. I told him to contact me on 3rdJan 2009 Now he tells me to contact the dealer. I called the dealer numerous time. Since I did not get any response, I once again approached the call centre and I was shocked to hear that my complaint has been attended to and the call has been closed. The service sucks and so pathetic. I still feel that India is still in dark ages as far as service is concerned. How can I get it resolved?