[Resolved]  Electrolux - Refrigerator — After sales services

Sir,
Under signed baught a Electrolux refrigeration from the local promonent dealer Lotus , Sapna Sangita Road, INDORE[M.P.] in the year 2004.
Today due to non fuctioning of refrigerator I intend to lodge a complaint.
First I found out the bill of dealer but to my surprise in the bill no land line number of dealer was printed.A 24 hour helpline no.given in the bill was tried but same is not ion service.I then referred the manual in which the service centr no.were tried bu again the same problem that those no.not of the service centr mentioned in manual.Own visiting the website of Electrolux no cusomer care email id was available.
While selling the product a lot of claims were made by dealer but when tried them they even not bothered to reply my complaint sent on mail.
I feel sorry for the company that how they are behaving with the consumer.
If you can redress my this complaint thru company,it will be great help.
Thanks.
CA.Anil Vaya.
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Aug 14, 2020
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