[Resolved]  Electrolux - Spa Washing MAChine — Washing service centre not available

I have Electrolux washing machine - Spa model about eight years old. I need to get the gasket replaced and also the spin cycle does not work. My problem is that the service centre does not respond to my complaint - no service engineer is sent. Also, these days there is no one anwering the calls. Therefore, I would request the address and phone number of another service centre of Electrolux in Bangalore.
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Aug 14, 2020
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Electrolux — Servicing of SPA

Hi,
I bought Electrolux SPA around 2002/2003. I found the door defective at the time of installation. However, after repairing it ws running smoothly till I get problem in 2006. I had to pay Rs 4500 to fix the problem by the service profider "mondal Refrigerator". In 2008 August the machine strated giving problem. I called up the service provider and they took it on their csutody immediately. However, after chasing constantly I got the machine back after paying a bill of Rs 4000. They said that they have changed the fan belt which was naot available to the company and was cause of the delay. The real pain started after getting the machine back. The delivered the machine in not working condition. After visitimg couple of times they said that the motor has burnt. They are constantly saying that they will get in touch with the company and will fix the problem. However, it's one month passed till no sign of service.
The company is offering the worst service Sorry, no service to customers.

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