[Resolved]  Electrolux Washing Machine — replacement of lid of spinning chamber

Electrolux Washing Machine — regarding replacement of lid of splinning chamber

Dear Sir,

The lid of spinning chamber of my Electrolux-WM-EWS70TCGO washing machine has broken.It is in warranty period.your service center is asking for replacement charges(although in warranty card it is clearly mentioned that replacement of broken/damaged part will be made free of charge.There is no fault or mishandling on my part regarding operation of the washing machine. I have requested several times to dealer & your service center but all in vain .
please help me in getting the replacement. confirm your action plan urgently

V.B CHAURASIA
A-11F MIG FLATS MAYAPURI
NEAR METAL FORGING
NEW DELHI

I am also facing the same problem with Elctrolux Washing manchine, after complaining several times regarding the broken lid for replacement at service centre, not able to get proper reply from any one at the centre. No one is ready to give proper solution. Company should keep parts also when manufacturing such costly electronic items.