Electrolux Washing Machine — dealer's misconduct

i am a user of washing machine (electrolux) but it is not working properly and its cover of the sppining part is broken since i have registered a complaint to the local dealer he is till now not able to give the proper response towards it and only he is doing that misleading us by which we are facing alot of problem. and decided now that neither we and nor from our relatives or any person whom we know and they ask any suggestion for the equipments to buy we are certainly not gonna recommend anymore for this brand, and now we are going to move to the consumer forum for the same.
the local dealer's details is as below :..
please donot have any concern or ask about the proper assistance about the product strictly to him then you decide should it be bought or not from there.

the address:

Dealer's name: Mr. Akhilesh Kumar

Shop Name & Address : UTSAV ELECTRONICS, RANCHI ROAD, BIHAR SHARIF, NALANDA
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Sir,
I had purchased this machine from Ambala Cantt, from day first the machine is not properly working, Sir, with reference to my previous complaint my PCB was replaced and told me that new PCB is installed in it, but today when the PCB again giving the problem and not functioning i had gone to your service station at Kurukshetra. the person told me that the PCB is repaired not New, and the service man also broken the panel sheet of my machine during the taking off the PCB. now i am requesting you to please replace my PCB /Machine. every year year the machine is not functioning in winter when it is highly needed and the complaint is attended and put pending upto summer.

We are very much harassed by the machine / your service, Mentally as well as physically. Please look into the matter and repair my machine at the earliest otherwise i have to knock the door of our hon' ble Court.

for your reference detail of previous complaints are attached herewith

i am very sorry to inform you that i am very much unsatisfied from your
services as well as your product. with reference to my previous
complaints, kindly replace my machine.
Replacement of Washtalky machine at kurukshetra, Message:Reminder date: 24/03/08
please refer my previous complaint. & your Auto reply dated 27/01/08, unsatisfied services,
[protected] dt.08/01/05, 2425026-[protected] dt.15/01/05,
[protected] dt 31/3/07,[protected] dt 5/9/07 and dated
12/07.

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