[Resolved]  Electrolux Window Ac — Not working

Address:Uttar Pradesh

We have purchased an Electrolux window AC on 22.04.20012 vide model no. AC-EKL-Window-1 STON -WB52-CDI-CC 2 STAR s.no.[protected]/[protected] bill no. [protected] dt. 22.04.2012 from Next Mahagun Mall, Plot No.VC-3 , Sector-3, Vaishali, Ghaziabad-2. Now we weat to bring it to your attention after two months AC become very useless we made so many complaints but bobody is taking care of this nor they bother to replace the parts.
1. Day one complaint two persons came to our house and told us AC Gas to be filled then they filled the Gas but there is no solution for our problem. After two days the same problem occurred.
2. After our second complain the people came and told us to replace the copper coil and the parts are damaged. Now we complained on 11the September for replacing of parts and filling Gas. But nobody came and check the AC. We need the answer from you people.
I. were we can treat our headache what is the policy of Electrolux company, we think you are making the customers fool. But think customers are not fool, we are informing you that if you not taken any action with in this week we are compel to go to the customer court.
Wish to hear from you a positive response.
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Aug 13, 2020
Complaint marked as Resolved 
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ELECTROLUX WINDOW AC — Servicing due

My AC is in warranty period. I have been trying to cotact customer care centre through given no.39404040 & [protected]. However there is no response and audio message informing that all the executives are busy keeps on running.

Electrolux Window Ac — cheating by the author. service centre

Company's authorized service centre at gurgaon (Hr) is very cheater. At the time of service of windo AC, they say that, condensor to be change. they given a bill of Rs. 1500/- for servicing and change of condensor. After this, AC is not working after two days. we complaint again to service centre and say the gas is to be filling. we are waiting last three days to rectify the AC camplaint. till today they are making more BAHANAS coming after 15 mint. half an hour, late in evening. but the service provider is not coming. In this summer, a small child could not aware this hot days.

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