[Resolved] Epson India — Scanner out of order

pdeepakr

from Ernakulam, Kerala

Address:

Kanchipuram, Tamil Nadu

Sir,
I had bought an EPSON TX111 all in one printer 2 years back for approx Rs 3000/-. Initially in the warranty period the scanner started giving trouble and the scanner unit was replaced free of cost by the company. Now the unit is out of warranty and again the scanner unit has started malfunctioning and the same problem has recurred. I delivered the unit at the authorized service center in Chennai. They called me and told that it would cost Rs 2500/- for the repair.
Sir, I would like to know that is there any provision for free repair of the unit since the same problem has recurred.

Deepak. P

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Aug 13, 2020

Complaint marked as Resolved

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Comments

vkumar65

Please give in your contact details - Suresh, Epson

balachandarasa

from Coimbatore, Tamil Nadu

hai,
I bought a printer with scanner model TX121 ( stylus ) on 4 - 3 - 2011 it is working so nicely, suddenly one day it

not working then i went to epson authorised service center on[protected] named Wiptron Peripheral in coimbatore

Phone[protected] . I said i have warrenty, They told there is no warrenty on our network, i got angerd how it

possible ? they told me we check it and call you for the estimate of expences . One another day i go to the service

center and issued the bill for that, then they told ok we will check it and inform to you . from that date i got no

information so tell me what happening in that matter ?

My details Name A.S.A.Balachandar, 12/155 v.o.c colony, Avinashi - 641654

cell no :[protected]

job number 1043

S. no MDSZ017859

please tell me as soon as