Epson India — Cheating to the customers by telling wrong information in advertisements

Address:

South 24 Parganas, West Bengal

The Epson printers costs lest but the company surely make you fall in a trap by compelling you buying new cartridge again & again and they make their income from cartridges as they get empty automatically because the chip sets it to zero .After installing its compatible ink cartridges 91N its ink level decreases significantly during every operation on/off operation of the printer[10% of the previous ink level approx]. Black 91N cartridges only give you 5 to 6 printouts whereas in their website they claim 170 printouts of each this type of cartridges.It will loose 70% of its ink level if you try alignment which is perfect for printing.realignment requires again if you change a 91N cartridges with a 73N cartridges.Pressing reset also decreases the count may be to zero and you have to buy your cartridges again.Their after sales customer care is also hopeless.This is a clear case of violation of the competition act.The printer shows better print quality but all their cartridges expired before the promised time span. They are just pickpocketing every customer with costly cartridges which are not refillable. We request to the consumer forum to stop this type of cheating business, and give us relief from this fatal company.