Epson Pm215 — poor after sale service within warranty

Address:

South 24 Parganas, West Bengal

I am Pritam Chanda pro of Stodio Mood, Kolkata, bought a printer of Epson with
following details: Epson Picture Mat 215 serial no KSUK 009185. Sir my printer
is still in warranty. From some months it was creating disturbance, so send my
printer to get repaired in high tech service kolkata in September.

Now it is more than 4 times , that I have sent it to get repaired. And even
after so many times, I see problem persists.

I remember last I gave my printer on 9.9.2010 and accroding to Kolkata
officials, it is still in Bangalore and on the stage of repair.

I feel handicapped without my printer and since I am a professional
photogrpapher, my work is highly effected.

Infact i have spoken with with Suresh R, regional head of Kolkata but all my
actions were in vain.

Thanks & Regards

Pritam Chanda
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