[Resolved]  eTechies — data recovery

Address:

Delhi

This company is Etechies (Regd A-49, FIEE Complex, OkhlaPhase II N.DELHI-110020)
charged me without any reason my concern was to get the data recovered
from my hard drive the images and videos of my mother who is passed
away they said they will charge only 500 Rs as a service charge if
they are unable to recover my 0% data now when the data could not be
recovered not even 1% they called me and said the total amount is
adjusted because there was a charge to run the software that needs to
recover the data and i was never before notified regarding any charges
that they are going to deduct the total amount that they took from me
in advance1800 Rs. when ever i asked them they said if the work is not
done sir there is no question of paying but yes only service charge
will be charged that is Rs 500 and i agreed to it.They gave me a reciept
and even on the back of their reciept there are 23 terms and conditions
but no condition is mentioned that if the work is not completed the whole
amount will be adjusted.
i want to file a case regarding this issue.plz help me..my contact no.
are [protected] / [protected]. new delhi-74.