Euronet Worldwide — Prepaid mobile recharge not yet done

Dear Sir / Madam,

Through ICICI bank, I made a prepaid recharge of RS-200 for my Mobile No. [protected] on 05.01.2010. The balance has not been increased in my mobile but the amount of Rs. 200 was deducted from my ICICI Bank.

Below are the details of the transaction:

Biller Details:
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Consumer Details:
[protected]

Payment Details:

Payment Id [protected]
Amount (Rs.) INR 200.00
Date of Payment 05/01/2010
Debit Account [protected]
Payment Status Success
Payment Remarks 0806

Already I have complained the same to the ICICI Bank and their response is as follows:

Dear Ms. Niharika,
The specified online mobile recharge transaction of Rs.200 is successfully processed and the amount is forwarded to the biller on January 5, 2010.

We request you to co-ordinate with the biller for further details.


Sincerely,

Sudhir Kumar
Account Manager
ICICI Bank Limited


Please do the needful. Awaiting your favourable reply

With Regards,

Niharika