Euronet Worldwide India Pvt Ltd West Quadrant, Ii Floor, Ilfs Financial Ctre, Bkc, Bandra - 400051

[Resolved] Euronet Worldwide India Pvt Ltd West Quadrant, Ii Floor, Ilfs Financial Ctre, Bkc, Bandra - 400051 — TATA INDICOM mobile recharge thru icici net banking

M

maithilee

from Bengaluru, Karnataka

Address:

Karnataka

we recharged-mobile- for top-up, thru icicibank.com internet banking. As option given there was u can charge from 50-999, we choosed 155, No other confirmation asked there -. we recd sms but balance was not enhanced. After receipt of REPLY to e-mail complaint to Tata we - talked to CSC, it was told that recharge is for Tata to Tata only. WE dont want this at all. I want general top-up. our bank a/c is debited on 29.3.2010, further followup with tata-indicom, we recd only machine-reply - your complaint is resolved.
Even complaint to nodal officer - same thing. Due to problem of non-details options in bank site, the product which we don't want at all is sold to us. and money is lost.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

N

Nesian Nevanjalin

from Chennai, Tamil Nadu

ILFS — Not Received payment Recipt

52 Years Of Trust…Thy Name Is LIC
have paid the premium of RS 25, 926.00, It has been debitted from my ICICI bank account, But didnt get the reciept through Online .. Policy no is[protected] . Please send me the reciept As soon as possible to my email id else i have to pay my tax even if i paid the amout.

Reply

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Maithilee,

Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 383053). We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Reply

M

maithilee

from Bengaluru, Karnataka

I GOT THE COMPLAINT RESOLVED - MY BALANCE IS ENHANCED IN MOBILE. I AM SEARCHING - WHICH CHANNEL RE-SOLVED MY GRIVANCE.
ANY WAY thanks. to the good-persons-entity.
I appreciate care-taken by icici bank as above.

Reply

U

utsavbhatt

I recharged my mobile using ICICI online banking but I did not receive any message and amount. Details mentioned below. Please resolve this.

___________________________________________________________________________
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Customer Details
[protected]
Payment Details
Payment Id [protected]

Amount (Rs) INR 210.00
Date of Payment 12/07/2012
Debit Account [protected]
Payment Status Success
Payment Remarks 0109
___________________________________________________________________________

Reply