[Resolved]  Euronet Worldwide — Recharge not successful and not rec refund

Address:Vadodara, Gujarat

Dear Sir,

I have recharge my reliance cdma no called [protected] from axis bank payment gateway on 15th June 2012 of INR 100.00. The transaction get failed and amount is debited from my account.

I lodged a complain on June 22nd via phone banking to Axisbank, after calling so many times with bank and finally bank has given in writing that the amount which was deducted has deposited to vendors account. Vendor(Reliance Communication) is totally denying the fact that they got the money in their account.

Almost a month has passed,both the vendor and network provider are not owning up. Passing the blame has left me in greater pain.

I need this to be resolve on ASAP basis and also with interest amount which i incur.

Anticipating a positive reply,

Here i encl the necessary documents which states a proof of it.

Thanks & Best Regards,
Sanjay Wadhwani
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi Sanjay,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
"Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"

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    Vadodara
    Gujarat
    India
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