[Resolved] Evok — fraud by EVOK | |||
Dear Customers, I have bought furnitures from EVOK , Bellandur Store, Bangalore in month of Dec 2011 for around 1.23 Lakhs. EVOK representative told me that they have a tie up with HDFC bank credit card and i can go for 12 EMI options which are interest free as well no processing charges. I double checked with them and they assure me that there are no processing charges. So effectively i will be paying 1.23 lakhs in 12 EMI without paying anything which was a goo deal for me. But On the first month my card statement there were around 14000 charges as the processing fee. I immediately put it across the EVOK bellandur store people and they said that has happened by mistake and they will immediately get the money reverted. 1 month got over and the money was not reverted. So i kept follwing for three months every weekends and they keep telling bank is taking time and they will get it done soon. Then they gave me HDFC bank person name Anand number and now this guy kept telling me that this will be credited tomorrow or day after and like that. Then finally one day he said we won't be able to revert please follow with EVOK. Then i again started following with EVOK and they keep giving me dated for 2 days of 3 days and like that 6 months have passed where i kept fighting for my own money. Now they are telling me to contact Delhi office and i have done that also but these people kept on fooling. Now they are saying cheque is ready but CEO has to sign and it is kept on hold. And over and above the executive over there cut your phone if you call them. Please help me out in finding the way how can i my money back. Over and above that i want to penalised these guys for the mental torture that they have given. I think i should not settle only with the money that they have to give but also they should be taught some lessons since they take customer as weak people who cannot do anything. I am really fed up with them and i want them to be dragged to the court. Thanks, Shubh Agarwal. +91 [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Finally got this issue resolved and recieved the cheque. Kiran from Evok was really cooperative. Would like to thank him.
Reply
Dear Mr. Shubh Agarwal,
Greetings from Evokcare!
We thank you for your acknowledgement and assure you of our best services always.
Regards
For HHRL (Evok)
Pratima
(Mgr. Customer Relations)
Greetings from Evokcare!
We thank you for your acknowledgement and assure you of our best services always.
Regards
For HHRL (Evok)
Pratima
(Mgr. Customer Relations)
33%
Complaints
273
Pending
0
Resolved
87
View all 273 Evok reviews & complaints
+91 12 4477 9201
+91 12 4477 9200
Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
View all Evok contact information