[Resolved]  Exide Battery — Non replacement of Battery within warranty period

ESTEEMED SIR/MADAM,
I PURCHASED CAR ON 08/10/2009. THERE WAS A PROBLEM IN THE BATTERY AFTER 10 MONTHS FROM THE PURCHASING. I ASKED THE DEALER BUT NOBODY BOTHERED ABOUT IT.
AFTER 1 YEAR AND 1 MONTH THE BATTERY FAILED TO START MY CAR. NOW THEY SAID THAT IT IS OUT OF WARRANTY.
BY THIS I THINK YOUR REPUTED COMPANY IS LOSING ITS GOODWILL.
NOW I WILL NEVER BELIEVE ON THE NAME 'EXIDE'. I WILL HAVE TO PURCHASE SOME OTHER BATTERY BECAUSE I DON'T AFFORD BLACK MONEY TO SPEND ON THE CAR BATTERIES ONLY. YOU ARE HUMBLY REQUESTED TO MAINTAIN YOUR CHEAP BATTERIES WHICH WORK ONLY FOR 1 YEAR AND 1 MONTH JUST TO OVERCOME THE WARRANTY PERIOD.

I WILL NEVER BELIEVE ON YOU IN MY WHOLE LIFE.

YOUR CUSTOMER (IN THE PAST TIMES)
ABIJEET WADHWA
S/O MANGAT RAI WADHWA
ST. NO. 6, SUNDER NAGAR
ABOHAR-152116 (PUNJAB)
INDIA
MOB. NO.[protected]

DEAR SIR/MADAM,

I PURCHASED MAHINDAR DURO SCOOTER ON 05/04/2010. THERE WAS A PROBLEM IN THE BATTERY AFTER 5 MONTHS FROM THE DATE PURCHASED. THE BATTERY WAS SHOWN TO THE NEAREST AUTHORISED SERVICE DEALER AT BHANAPUR, GOPALPUR, CUTTACK (ORISSA) VIDE CODE NO.2A0/6 ON 25.10.2010 VIDE JOB NO.EX/63089 (BATTERY SL.NO.304793). INSPITE OF SEVERAL TELEPHONIC CONTACT, THE DEALER IS GIVING ASSURANCE FOR REPLACEMENT OF THE BATTERY. ONE MONTH HAS ALREADY BEEN PASSED, BUT TILL DATE THE BATTERY HAS NOT BEEN REPLACED CAUSING MENTAL TENSION AND LOOSING FAITH ON EXIDE IDUSTRIES LTD.